Position Overview:
The Activities Ambassador is a dynamic and enthusiastic member of the Edgewood Resort team, responsible for creating and promoting fun, engaging, and memorable activities for guests. The Activities Ambassador will work closely with the resort experience and guest services teams to ensure a high level of guest satisfaction through interactive entertainment, recreational programs, and wellness activities.
Key Responsibilities:

Assist the Resort Experiences Manager, Activities Coordinator, and Concierge in welcoming guests upon arrival at activities.
Lead and supervise a variety of recreational activities, such as arts and crafts, watersports, boat rental, fly-fishing, nature hikes, ice skating, snow-shoe hikes, poolside activities, and other resort activities.
Act as a brand ambassador by representing the resort’s values, image, and culture in all guest interactions.
Actively engage with guests to promote and encourage participation in daily activities and events.
Support colleagues in setting up and clearing activity areas, ensuring a safe and enjoyable environment.
Acquire extensive knowledge of the premises, nearby venues, and businesses to make suitable active recommendations.
Enforce established safety rules and policies as they pertain to our activities.
Collaborate with other resort departments (e.g., food and beverage, guest services) to enhance the guest experience and offer unique events or promotions.
Ability to quickly pivot and adapt to unforeseen circumstances or weather conditions for proper execution of guest events or activities.
Perform other related duties as assigned to support the overall success of the team and business.

Qualifications and Skills:

Ability to work flexible schedules, including nights, weekends, and holidays.
Excellent communication and interpersonal skills, with the ability to engage and motivate guests of all ages.
High energy, enthusiastic, and personable with a genuine passion for hospitality and entertainment.
Previous experience in hospitality, guest services, or activity coordination is preferred.
Experience in leading or facilitating recreational activities (fitness, water sports, arts/crafts, games, etc.) is a plus.
Strong organizational skills and the ability to manage multiple activities or tasks simultaneously.
Experience working with Point-of-Sale systems is a plus.

Physical Requirements:

Must be able to safely lift, move, and stack items weighing up to 40 lbs.
Able to perform physical tasks, including bending, lifting, and standing for extended periods.
Comfortable working outdoors in various weather conditions.

Set along the beautiful shoreline of Lake Tahoe, Edgewood Tahoe has been a world-class destination for lodging, golf, dining, weddings and special events since 1968. With a LEED-designed mountain lodge, an 8,500-square-foot spa, and award-winning 18-hole championship golf course—along with a wide array of dining, shopping, and outdoor activity options—Edgewood Tahoe offers locals and visitors an all-encompassing lakeside resort experience. Guests can enjoy a round of golf in the afternoon and dine out for the evening, or stay at the Lodge for days on end while enjoying everything from family adventure camps to serene spa days. The Lodge at Edgewood Tahoe is home to 154 luxury rooms and suites—with four unique room types and three different view options for guests to choose from. All guests of the Lodge are treated to first-class accommodations including an in-room gas fireplace, terrace or balcony with seating area, premium linens and luxuries, complimentary wifi internet, and access to the fitness center and year-round lakefront heated pool and hot tub. Lodge guests are also treated to a courtesy shuttle providing transportation to destinations between Edgewood and Ski Run Boulevard. Edgewood Tahoe Golf Course, designed by George Fazio in 1968 and later renovated by Tom Fazio, offers the premier setting of a championship caliber golf experience with breathtaking views of the High Sierra. The Golf Course has been consistently selected by Golf Digest as one of “America's 100 Greatest Public Courses,” and has attracted some of golf’s greatest players, including Tiger Woods, Arnold Palmer, Phil Mickelson, John Daly, and Lee Trevino. Edgewood Tahoe is a member of the Preferred Hotels & Resorts Lifestyle Collection, which represents premier global properties that offer engaging stays and memorable moments.

Activities Ambassador

Activities Ambassador

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