Community Health Navigator

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St Johns Community Health

Posted 3 months ago

Full Time

Los Angeles, California

In Person

Smart Summary

Responsibilities

The Community Health Navigator acts as a bridge between community members and health systems by facilitating access to care and providing culturally responsive health education. They also support healthcare career pathways for youth and residents through mentorship, workshops, and direct community engagement.

Qualifications

We're seeking a Community Health Navigator to connect community members with health resources and promote healthcare careers. This role involves community outreach, health education, and support for individuals accessing medical and social services, requiring relevant experience or Community Health Worker certification and preferably bilingual skills.

Job Description

The Community Health Navigator (CHN) plays a central role in the Compton Community Health Professions Partnership (CCHPP) by acting as a vital bridge between community members, health systems, and educational partners. CHNs are trusted messengers who facilitate access to care, support healthcare career exploration, and provide culturally responsive health education. This position will support all phases of the CCHPP, including direct engagement with students, families, residents, and stakeholders across the Compton area.

Benefits:

  • Free Medical, Dental & Vision
  • 13 Paid Holidays + PTO
  • 403 (B) retirement match
  • Life Insurance, EAP
  • Tuition Reimbursement
  • SEIU Union 
  • Flexible Spending Account
  • Continued workforce development & training
  • Succession plans & growth within

QUALIFICATIONS

Education: (Preferred)

  • High School Diploma or GED

Experience: (Required)

  • 2,000 hours of relevant experience, or completion of Community Health Worker certification course.
  • Bilingual (preferred)

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Performs a combination, but not necessarily all, of the following duties:

Community Outreach and Engagement – Conduct in-person and digital outreach to engage youth, families, and community members in health promotion, educational opportunities, and workforce development programs.

Health Navigation and Linkage – Provide support in accessing medical, mental health, educational, and social services. Assist with scheduling, referrals, warm handoffs, and follow-up to ensure successful access and utilization.

Education & Empowerment – Facilitate workshops and presentations on health topics such as chronic disease prevention, sexual and reproductive health, environmental justice, trauma, and mental wellness.

Career Pathway Support – Collaborate with educational institutions to support youth and young adults interested in healthcare professions. Provide mentorship, event support, and connection to internships, apprenticeships, or training opportunities.

Advocacy & Peer Support – Assist individuals and families in identifying the most culturally competent and relevant services in relation to the service plan, whether internal to St. John’s or within the community, and provide direct linkage, warm handoff, and follow-up on all referrals wherever possible. Ensure appropriate communication between all medical and psychosocial service providers, both internal and external, to coordinate clinical and logistical needs to best serve patient outcomes.

Peer Support, Education, and Advocacy – Provide individual support in the form of lay counseling to assist patients in managing their health and psychosocial service goals and action steps, may include appointment reminders, assisting with transportation, attending appointments with the patient to act as a cultural mediator with service providers, teaching how to navigate the larger service network within St. John’s and in the larger community.

Cross-Sector Collaboration – Participate in multi-stakeholder meetings and planning sessions to ensure community-informed program development. Foster strong relationships with healthcare and education partners.

Documentation & Reporting – Track services provided, referrals made, and outcomes achieved using electronic data systems and reporting tools in compliance with grant requirements.

Program Implementation Support – Assist in organizing public forums, training sites, clinical rotations, and health education initiatives.

St. John’s Community Health is an Equal Employment Opportunity Employer

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St Johns Community Health

St. John's Community Health (SJCH) is an independent, 501(c)(3) network of community health centers that provides medical, dental, and behavioral health care to low-income communities in South Los Angeles County and the Inland Empire. Our mission is to improve community health and reduce health disparities by delivering high-quality comprehensive services and impacting health and social policy. To maximize access to care, we serve patients of all ages through a network of 28 Federally Qualified Health Centers located in standalone clinics, mobile units, school-based health and wellness centers, clinics in public/affordable housing developments and a clinic co-located with a Homeless Services Drop-In Center. SJCH’s services include: comprehensive primary medical, dental, and behavioral health services; specialty services; and intensive support services tailored to the needs of specific populations, including people living with HIV/AIDS, people exiting incarceration, people experiencing homelessness, transgender individuals, survivors of domestic violence, and more. Learn more at https://sjch.org/.
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