Client Advisor full-time
Franciscan Ministries
Client Advisor full-time
Franciscan Ministries
Posted 3 months ago
Full Time
Crown Point, Indiana
In Person
Smart Summary
Responsibilities
The Client Advisor assists residential clients with daily needs, manages crisis calls, and facilitates the intake and exit processes for the shelter. Additionally, the role involves maintaining accurate records and performing data entry tasks.
Qualifications
St. Jude House seeks a compassionate Client Advisor with strong communication and problem-solving skills. The role involves assisting residential clients, answering crisis calls, and performing data entry. A High School Diploma or GED equivalent and one year of customer service experience are required, with experience working with domestic violence survivors being a plus.
Job Description
Overview
🌟 Join Our Mission at St. Jude House – Full-Time Client Advisor Wanted! 🌟
Are you passionate about making a difference in the lives of others? Do you thrive in a supportive, mission-driven environment? St. Jude House is seeking a compassionate and dedicated Full-Time Client Advisor to join our team!
What We’re Looking For:
- A heart for service and a commitment to trauma-informed care
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Flexibility to work evenings, weekends, or holidays as needed
- 32 hours a week Thursday-Sunday evenings
Why St. Jude House?
- Be part of a team that truly changes lives
- Supportive and inclusive workplace culture
- Ongoing training and professional development
- Opportunity to grow within a respected community organization
What You'll Do:
Assist residential clients with daily needs, as requested. Answer crisis calls and help callers connect to necessary services. Complete initial intakes and orient new clients to the shelter. Assist clients when exiting the shelter. Assist with record keeping and data entry. Required Skills and Qualifications: High School Diploma or GED equivalent One (1) year of customer service experience Prior experience working with a diverse population. Experience working with domestic violence survivors is a plus but not required.
Min
USD $14.00/Hr.Max
USD $16.00/Hr.Franciscan Ministries
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