REFERRAL SPECIALIST - ADMINISTRATIVE OFFICE Cedar Rapids, IA $19.76-$32.76     Be a part of an organization that is dedicated to health equity for all.

As a Federally Qualified Health Center, our mission at Eastern Iowa Health Center (EIHC) is to provide exceptional and accessible health care services throughout our community. We are a collaborative team dedicated to the wellness and the excellence of care regardless of the patient’s ability to pay. EIHC believes in non-judgmental and equal care for all members of our diverse community.

Our staff values compassion as a guiding force. EIHC promotes health equity for all and believes health care is a right, not a privilege. You will thrive in a collaborative environment where you take ethical action and ownership to solve problems and lead positive outcomes. Do you want to be part of a larger purpose of an evolving, high-performance culture that empowers you to make a difference?

EIHC is seeking a full-time Referral Specialist dedicated to serving the needs of our community.

SCHEDULE

Monday through Friday 8:00 AM TO 5:00 PM.

COMPENSATION

$19.76 to $32.76 hourly depending on experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain up-to-date knowledge on insurance plans and prior authorization requirements.
• Maintains active accounts to third party sites including but not limited to MCO’s and commercial insurance portals.
• Collaborates with EIHC clinical providers and staff to collect any required information and paperwork for a referral.
• Coordinates between relevant parties including but not limited to the patient, care givers, interpretive services, transportation, and healthcare providers.
• Documents all actions taken to coordinate a referral in a timely manner.
• Responsible for efficient and accurate scheduling patient referrals with external physicians.
• Clearly communicates patient information and appointments to them in a clear and timely manner.
• Is knowledgeable of specialty programs/physicians, as well as community resources.

 EMR

• Athena

AMAZING BENEFITS

• 4 Weeks of Paid Time Off
• 8 Paid Holidays
• 2 Floating Holidays
• Health Insurance - Plan options start at $1.00 per pay period
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts - Medical and Dependent Care
• Health Savings Account
• 100% employer paid Basic Life and Long-term Disability Insurance
• Volunteer Life Insurance
• Short-Term Disability Insurance
• 401(K) (4% Employer Match and 100% Vested on Day 1)
• Employee Clothing Allowance
• Employee Assistance Program
• Gym Membership Discount to the Midwest Athletic Club
• Parental Leave

REQUIRED QUALIFICATIONS

• High school diploma or equivalency.
• Basic computer skills required.
• One year work experience in a medical office setting preferred.

Eastern Iowa Health Center is an equal opportunity employer and makes decisions related to compensation and all terms, conditions, or privileges of employment on the basis of merit. Company policy prohibits unlawful discrimination based on race, color, creed, sex, pregnancy (including childbirth and related conditions), religion, marital status, age, national origin, disability, medical condition, genetic information, gender identity, sexual orientation, military status, or any other consideration made unlawful by federal, state, or local laws. All such discrimination is unlawful and prohibited by the Company.