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RURAL HEALTH CARE INC dba Aza Health
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RURAL HEALTH CARE INC dba Aza Health
Posted 3 months ago
Full Time
Palm Coast, Florida
In Person
Smart Summary
Responsibilities
The Front Office Specialist manages daily front-desk operations including greeting patients, handling telephone inquiries, and directing customers to appropriate resources. They are also responsible for accurate data entry, billing documentation, and confirming patient appointments.
Qualifications
This full-time front office specialist position requires strong customer service and interpersonal communication skills. Responsibilities include greeting patients, handling paperwork, managing phone calls, and ensuring accurate data entry for billing purposes. The role involves teamwork and the ability to work in a fast-paced environment.
Job Description
This is a full time position. Monday-Thursday 8:00 am-6:30 pm
POSITION SUMMARY
The Front Specialist is a multi-functional, fast paced, customer-oriented position. The incumbent may be responsible for one or more of the following: Customer Care Specialist, Backup Support, Cashier, File Room and/or Telephone Operator. Each of these responsibilities serves integral role in AH operations. One of your primary responsibilities is customer service and a team spirit.
POSITION RESPONSIBILITIES
Greet patients in a polite, prompt and helpful manner.
To receive and take accurate telephone messages.
Strong interpersonal communication skills to support team efforts to the organization.
Direct customers to the appropriate resources when necessary.
Assist patients with necessary paperwork as needed.
Completes necessary paperwork such as encounter forms; uses computer system to generate information necessary for billing
Informs appropriate nursing staff of the patient’s arrival.
Enters all information and verifies information for billing and records purposes.
Translation
Confirming appointments
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RURAL HEALTH CARE INC dba Aza Health
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