Automotive Service Advisor

G

GMC of Watertown

Posted 3 months ago

Full Time

Watertown, Connecticut

In Person

Smart Summary

Responsibilities

The Service Advisor is responsible for writing repair orders, building accurate estimates, and managing warranty claims within the DMS. They must also communicate effectively with team members and assist with vehicle movement and preparation.

Qualifications

We are looking for someone with automotive knowledge (but willing to train), attention to detail, and computer skills (30 WPM typing). The ideal candidate can work independently, is a team player, and can learn quickly in a fast-paced environment.

Job Description

Description

Join our Team today! Great pay, great benefits, and a great environment! GMC of Watertown is a family-owned business that cares about not only its staff but the outlying community. We appreciate driven and ambitious self-starters and strive to develop strong relationships with our guests, vendors, and team members alike. Ingersoll Auto is currently seeking a confident, outgoing professional to join our friendly service team.  Automotive knowledge and experience are preferred but we are willing to train a motivated candidate.


Responsibilities:

  • Writing repair orders, capturing information, and checking for recalls and warranty coverage with different manufacturers. 
  • Build accurate estimates using all data and our DMS (Tekion)
  • Move vehicles through the software process
  • Effective communication with all Team Members
  • Invoice / Bill repair orders 
  • Code warranty claims
  • Assistance with  moving vehicles around the lot and prep for technicians 
  • Read and understand technical notes and make sure all information is on the invoice      

Qualifications:

  • Clean driver's license and background check (we screen)
  • Attention to detail
  • Able to work independently and be productive as well as be a team player
  • Computer knowledge and the ability to type 30 words per minute 
  • Familiar with using a calculator/adding machine
  • Competency to learn and work in a fast-paced environment with minimal mistakes 
  • Required to learn warranty and Ingersoll Auto policies and procedures

Compensation:

  • Base pay plus both weekly and monthly variable bonuses
  • Benefits available to full-time team members, including health/dental/vision insurance, paid time off, and 401K plan

G

GMC of Watertown

Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria