Job Title: Continuous Improvement Intern

Department: Operations – Blacksburg, VA (on-site)

Reports To: Continuous Improvement Manager (or assigned mentor)

________________________________________

Job Summary

The Continuous Improvement Intern supports the organization’s efforts to enhance operational efficiency, reduce waste, and improve processes across departments. This role provides hands-on exposure to continuous improvement methodologies such as Lean, Six Sigma, and process mapping while working on real-world projects that drive measurable business results.

________________________________________

Key Responsibilities

• Assist with identifying, analyzing, and documenting current-state processes

• Support continuous improvement projects focused on efficiency, quality, cost reduction, and customer experience

• Collect, organize, and analyze data to identify trends, root causes, and improvement opportunities

• Create process maps, value stream maps, and basic reports or dashboards

• Participate in Kaizen events, workshops, and cross-functional improvement meetings

• Help track improvement initiatives and key performance indicators (KPIs)

• Prepare presentations and documentation to communicate findings and recommendations

• Support change management activities, including training materials and standard work documentation

• Perform other duties related to process improvement as assigned

________________________________________

Required Qualifications

• Currently pursuing a Bachelor’s or Master’s degree in:

o Industrial Engineering

o Business Administration

o Operations Management

o Supply Chain

o Data Analytics

o Or a related field

• Strong analytical and problem-solving skills

• Proficiency in Microsoft Excel and PowerPoint (or Google Workspace equivalents)

• Ability to work collaboratively in a team environment

• Strong written and verbal communication skills

• Attention to detail and willingness to learn

________________________________________

Preferred Qualifications

• Exposure to Lean, Six Sigma, or Continuous Improvement principles

• Familiarity with process mapping tools (e.g., Visio, Lucidchart, Miro)

• Coursework or experience in data analysis, statistics, or project management

• Basic knowledge of KPIs, root cause analysis, or change management

________________________________________

Learning Opportunities

• Hands-on experience with real continuous improvement projects

• Exposure to Lean/Six Sigma tools and methodologies

• Development of data analysis, presentation, and stakeholder communication skills

• Mentorship from experienced process improvement professionals

• Insight into cross-functional business operations

________________________________________

Physical & Work Environment (Optional)

• Operational environment

• May involve walking production areas or operational sites, depending on role