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Customer Service Associate

Par Mar Stores

Posted 3 months ago

Full Time

Ronceverte, West Virginia

In Person

Smart Summary

Responsibilities

The Customer Service Associate is responsible for providing prompt service, processing customer transactions, and maintaining a clean and safe store environment. They also handle food and beverage preparation while ensuring compliance with company policies and age-restricted product regulations.

Qualifications

We are looking for a Customer Service Associate to ensure guests receive prompt and reliable service. Key requirements include teamwork, good communication skills, adaptability, and the ability to complete customer transactions, maintain store cleanliness, and adhere to safety standards. A high school diploma or equivalent is preferred, along with 0-6 months of work experience.

Job Description

Position: Customer Service Associate Reports to: Store Manager   Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.  As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.   Customer Service Associates are responsible for:
  • Maintaining store to the needs of management while giving excellent customer service to each guest
  • Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
  • Ensure compliance with age restricted products such as tobacco, alcohol and lottery
  • Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
  • Maintain a clean and organized store, register area and backroom
  • Maintain cleanliness outside of the store
  • Ensure all deliveries are made according to company policy
  • Maintain safe/secure environment adhering to company safety methods
  • Properly record time worked
  • Complete daily paperwork/record-keeping
  Education and Experience:
  • High School diploma or equivalent preferred
  • 0-6 months’ work experience
  Requirements:
  • Must be at least 16 years of age
  • Must successfully complete company training
  Physical Requirements:
  • Ability to traverse all parts of the location quickly
  • Prolonged periods of standing on a hard surfaced floor
  • Must be able to lift, push and pull up to 25 pounds at a time
  Customer Service Associates will be provided with the following:
  • Training program
  • Opportunity for advancement
  • Pay increases
  • Flexible schedules
  • Annual review/evaluation
  • Employee referral bonus program
  • Company paid life insurance
  • Weekly pay
 

Par Mar Stores

Company Overview: Par Mar is about striving to be the best convenience location in your community. Whether it be fuel, drinks or food we are there with clean and friendly locations, for you. Mission: We strive daily to give a friendly smile and prompt service with up to date products in clean neighborhood locations. Our customer is our first priority, everyday! Products: We offer a wide variety of new and quality products to meet the customer desires. May it be an energy drink to a fountain or coffee drink along with a sub or snack to go along with it. We stay competitive in pricing on fuel, cigarette and tobacco needs for the price conscious shopper. We offer Folgers coffee, Par Mar bottled water and fresh made Tasty Turnpike subs and sandwiches made daily. Hot Stuff pizza, Sub Express, as well as, Subway and Quiznos are in many of our locations to offer variety for our customer’s breakfast, lunch and dinner needs. ..
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