View All Jobs

Sign up

Lead Customer Service Associate

Par Mar Stores

Posted 3 months ago

Full Time

Ronceverte, West Virginia

In Person

Smart Summary

Responsibilities

The Lead Customer Service Associate assists the management team in ensuring smooth store operations and driving sales growth. They are responsible for providing leadership to staff, training team members, and maintaining compliance with company policies.

Qualifications

We are seeking candidates with at least one year of retail experience and strong leadership and communication skills. A high school diploma or equivalent is preferred. You should have customer service skills and a valid driver's license with insured vehicle.

Job Description

Position:            Lead Customer Service Associate Reports to:        Store Manager/Assistant Manager   As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You’ll also assist with local store marketing to help reach sales and profit goals while helping team members through performance and training initiatives.   Lead Customer Service Associates are responsible for:
  • Assist the Store Management Team with all facets of the successful operations for Par Mar Stores.
  • Providing a high level of leadership to the store and the employees.
  • Supporting the Store Management Team with all aspects of generating sales and profit growth efficiently and effectively.
Requirements:
  • We are looking for individuals with a desire to succeed and grow with the company, preferably with at least one year of retail experience and ready to move your career to the next level!
  • Strong people-oriented leadership skills
  • Excellent communication skills
  • Customer service skills
  • Valid state driver’s license and an insured vehicle
  • Prior knowledge of food handling, safety guidelines
  • Ensure compliance with all company policies and procedures
Education and Experience
  • High school diploma or equivalent preferred
  • Previous retail management preferred
Physical Requirements:
  • Ability to traverse all parts of the store quickly
  • Prolonged periods of standing on a hard surfaced floor
  • Must be able to lift, push and pull up to 40 pounds at a time
Lead Customer Service Associates will be provided with the following:
  • Thorough training program
  • Opportunity for advancement
  • Pay increases
  • Flexible schedules
  • Annual review/evaluation
  • Employee referral bonus program
  • Full-time benefits, health, dental, vision
  • 401k with company match
  • Company paid life insurance
  • Paid time off
  • Weekly pay
 

Par Mar Stores

Company Overview: Par Mar is about striving to be the best convenience location in your community. Whether it be fuel, drinks or food we are there with clean and friendly locations, for you. Mission: We strive daily to give a friendly smile and prompt service with up to date products in clean neighborhood locations. Our customer is our first priority, everyday! Products: We offer a wide variety of new and quality products to meet the customer desires. May it be an energy drink to a fountain or coffee drink along with a sub or snack to go along with it. We stay competitive in pricing on fuel, cigarette and tobacco needs for the price conscious shopper. We offer Folgers coffee, Par Mar bottled water and fresh made Tasty Turnpike subs and sandwiches made daily. Hot Stuff pizza, Sub Express, as well as, Subway and Quiznos are in many of our locations to offer variety for our customer’s breakfast, lunch and dinner needs. ..
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria