JOIN US

Drive the future of brand experience in Los Angeles: We are looking for an Experience Manager (all genders) to engage our community and bring automotive innovation to life.

Use your passion to create moments that inspire – we look forward to meeting you!

PLEASE NOTE: We are unable to provide visa sponsorship for this position. Candidates must have valid US work authorization.

WHAT YOU DO

Customer Experience: Represent the brand through high-quality interactions, guiding visitors through our vehicles, exhibits, and services.
Guest Engagement: Create personalized customer journeys by welcoming guests and handling inquiries with a high level of service orientation.
Studio Operations: Support in-store events and ensure the space consistently reflects premium brand standards.
Customer Insights: Collect and document visitor feedback to identify opportunities for enhancing the overall brand experience.

WHO YOU ARE

Experience in retail, hospitality, or a customer-facing role; a background in automotive or luxury environments is a plus
Deep passion for the automotive industry and premium brand experiences
Excellent communication skills with a strong focus on service and customer orientation
Hands-on, confident, and proactive mindset with flexibility regarding working hours (evenings and weekends)
Full fluency in English; additional languages are a plus

WHAT TO EXPECT

PIONEERING IMPACT: Shape a next-generation automotive brand within a high-visibility, premium environment.
GLOBAL COLLABORATION: Work within a dynamic, international network alongside diverse cross-functional teams.
TEAM & CULTURE: Collaborative environment with a strong focus on service excellence.

Is it a Match?

Contact me:

Lhea
Team Leader People

Our mission is pioneering and creating meaningful brand spaces in any dimension. Having people, brands, and products interact in seamlessly networked physical and digital spaces is what drives us. We always consider what’s coming next and focus on both viable innovations and sustainable solutions—all while living in the spirit of the present. For almost three decades, LIGANOVA has been developing retail and brand marketing campaigns and projects for the most influential global brands and companies in the automotive, beauty and health, luxury, fashion, food and beverage, and sports sectors. The company is part of LIGANOVA Group with around 400 experts at seven locations: Stuttgart, Berlin, Frankfurt, Hamburg, München, Amsterdam, and Chicago. Passion, performance, zeitgeist, and curiosity are the values that connect each and every one of them. Apart from LIGANOVA, LIGANOVA Group also includes the subsidiaries, LIGAPRODUCTION, a full-service production company and logistics hub, the digital agency LIGANOVA Horizon, which focuses on digital brand experiences, ARTIFICIAL ROME, our company to accompany brands into the Metaverse and Web 3.0 in unseen ways & Code Gaia, which supports businesses on the way to sustainability via Software as a Service. #benext #thinkbig #foreverzeitgeist

Experience Manager (all genders) - Automotive Brand Experience