Description

Job Overview:

This role is called a Mood Lifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Gym Floor Associate. What is a Mood Lifter, you ask? Mood Lifters are the people who greet each of our members with ear-to-ear smiles, over the top enthusiasm and pretty much know everyone in the club by name. They will run to open the door for you in a driving rainstorm and change a channel so you don’t miss a minute of the big game. They consistently go above and beyond and you can’t help but smile when you see them.

Responsibilities:

Greet every member and guest with enthusiasm and a smile
Tour potential members around the club with the goal of signing up the person for a membership
Sign members up for startup sessions with Blink Personal Trainers
Answer phone calls in a professional and energetic manner
Execute all opening/closing operational procedures to ensure the club runs smoothly
Handle member requests and concerns with professionalism and a sense of urgency
Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up
Maintain regular and punctual attendance

Requirements

Qualifications:

Enthusiastic, energetic, friendly and personable
Excellent verbal and written communication skills
Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
Able to remain in a stationary position at the front desk for the majority of the workday
World class customer service skills
Works hard, multi-tasks and is a problem solver
Passion for fitness

Compensation & Benefits:

Career Advancement opportunities
Complimentary gym membership
Medical, Dental, and Vision plans, if work 30 or more hours on average weekly
401(k) Retirement savings plan
Fun working environment!
Pay Transparency: $17.00/hr

About PureGym:

The PureGym Group is a leading gym operator headquartered in the UK, boasting over 600 locations and more than 2 million members worldwide. We're thrilled to announce our expansion into the United States! Our commitment to providing high-quality, affordable gyms for everyone, everywhere, remains unwavering.

Our mission to inspire healthier nations has made us the UK's favorite gym, and now, an international success story. With our unique "Everybody Welcome" approach, we create a friendly, warm, and inclusive environment for all our employees and members.

The PureGym Group is a global gym business with a community of more than 700 gyms and over 2 million members. We’ve come a long way since we opened our very first gym in Leeds back in 2009! At PureGym, everything we do comes back to one simple idea: helping you feel good. Not just gym-fit, but feel-good-fit - strong in your body, clear in your mind, and confident in your everyday life. One of the benefits of being part of a global brand is that our scale gives you the opportunity to grow and accelerate your career. We're proud of our people and have a strong focus on internal progression. Championing diversity, we are committed to providing an excellent employee experience and workplace culture. Our gyms are friendly, supportive, and judgement-free spaces where everybody can come in, work out and leave Feeling PureGym Good. We are proud to be certified by Top Employers Institute. With over 2,300 organisations in the programme, Top Employers Institute improve people practices around the world.

Front Desk Associate

Front Desk Associate

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