Summer Internship - Marketing & Public Relations

SeaWorld

Posted 15 days ago

Internship

Orlando, Florida

In Person

Smart Summary

As a Marketing & Public Relations Intern, you will engage with guests through social media, driving positive outcomes and managing digital conversations. You will also monitor feedback, build relationships with the community, and support social media strategies.

SeaWorld is looking for a Marketing & Public Relations Intern to engage with guests on social media and contribute to marketing campaigns. Ideal candidates should be currently pursuing a college degree and have expertise in social media platforms. Excellent communication skills and flexible availability are also required.

Must Have Skills for ATS

Social Media

Communication Skills

Guest Engagement

Community Management

Digital Conversations

Public Relations

Monitoring

Reporting

Relationship Building

Social Media Strategy

Customer Insights

Trend Analysis

Leadership

Flexibility

Team Collaboration

Online Reviews

Job Description

SEASONAL POSITION

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

The timeframe for this summer internship is: May 11, 2026 - August 7, 2026

What you get to do:
As a Marketing & Public Relations Intern, you’ll take on a variety of responsibilities related to guest engagement within social media across all of our parks. This includes both public and private social media dialogue with guests, geared towards driving positive guest outcomes and engagements.

  • Park tours with members of your leadership team

  • Planned meeting sessions with members of your leadership team

  • Day-to-day monitoring and engagement in digital conversations across owned and external social media channels, including Facebook, Instagram, Twitter, YouTube, and online review sites
  • Respond to guests/followers in a timely manner and ultimately drive a positive recovery/sentiment within the community
  • Monitor, track, and report on feedback, online reviews, and comments
  • Build relationships with guests, annual pass holder communities, influencers and the community as a whole
  • Support and collaborate with the social media strategy team to generate community insights which impact planning and execution of a monthly editorial calendar social marketing campaigns, events, and promotional initiatives
  • Nurture a stronger sense of community and provide powerful consumer insights on our fans
  • Maintain active dialogue with brand advocates, prospective guests, influencers and fans
  • Extend visibility and grow credibility with guests by monitoring our platforms, engaging and delivering excellence in community management
  • Report out on community KPIs while strategizing ways to scale our communities and connect with new guests
  • Continually analyze and efforts and messaging specifics to drive robust community dialogue
  • Keep up with current internet/ social trends, apps and technology
  • Help to actively uncover social media efficiencies between cross-functional teams (Corporate / Park)

What it takes to succeed:

  • Currently pursuing a college degree

  • Commit to working through the 2025 peak operating season (mid May– mid August)

  • Flexible availability (schedules include nights, weekends, and holidays).

  • Excellent human relations and communication skills

  • Previous leadership or theme park experience is a plus

  • Established expertise in social media platforms including but not limited to Facebook, Instagram, Twitter, and YouTube.
  • Experience with online review sites such as TripAdvisor, Yelp, Google, Glassdoor and Indeed a plus

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

  • FREE park admission
  • Discounts on park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.
  • Scholarship opportunities
  • Exclusive employee events and giveaways
     

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

SeaWorld

United Parks & Resorts Inc. (NYSE: PRKS) is a leading theme park and entertainment company with a world-class portfolio of seven brands across 13 parks in the United States and Abu Dhabi. The Company’s award-winning portfolio of iconic brands includes SeaWorld, Busch Gardens, Discovery Cove, Sesame Place, Water Country USA, Adventure Island, and Aquatica. Our portfolio offers experiences for guests of all ages to enjoy exhilarating thrill and family-friendly rides and coasters, inspiring up-close encounters and educational presentations with wildlife, and exciting shows, concerts, and live performances. We are committed to wildlife conservation globally, and all three SeaWorld parks, plus Discovery Cove and Busch Gardens Tampa Bay, are accredited members of the AZA, one of the world’s foremost professional zoological organizations. Our parks serve as one of the largest marine animal rescue organizations in the world, actively participate in endangered species survival programs, and make significant contributions to science through field research and the study of animals in our care. Website: www.UnitedParks.com

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