Mortgage Title Operations Undergraduate Intern (Remote Opportunity)

First American

Posted 6 days ago

Internship

Irving, Texas

Fully Remote

Smart Summary

The intern will participate in a structured rotational experience across key areas within the Mortgage Title Operations division, gaining a comprehensive understanding of the title and settlement lifecycle. Responsibilities include shadowing teams, assisting with title documents, and supporting operational tasks.

This internship offers college students the opportunity to gain experience in the Mortgage Title Operations division, working in areas like title search, examination, and customer support. Key requirements include proficiency in MS Office, willingness to learn about related industries, and strong interpersonal and problem-solving skills. The ideal candidate should be detail-oriented, customer-focused, and possess excellent communication and teamwork abilities.

Must Have Skills for ATS

MS Office Suite

MS Excel

Problem Solving

Detail Oriented

Customer Service

Communication

Teamwork

Adaptability

Productivity

Initiative

Interpersonal Skills

Job Description

Who We Are

Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The intern will work in a program designed to help college students gain experience and develop the technology, professional and interpersonal skills to use throughout their career. First American Interns work in a corporate environment within the Financial/Title Industry—balanced with intern-specific activities, executive level presentations and networking opportunities—while under the close supervision and guidance of a manager and/or mentor. Undergraduate students are assigned significant work assignments to support a specific business function within Marketing, Human Resources, IT, Accounting and Finance.

What You’ll Do

  • Participate in a structured rotational experience across key areas within the Mortgage Title Operations division to gain a comprehensive understanding of the title and settlement lifecycle.
  • Shadow and support teams in functions such as title search, examination, closing, escrow, post-closing, and customer support.
  • Assist with reviewing title documents, data entry, and maintaining accurate records in internal systems.
  • Learn how to identify and resolve title issues, discrepancies, and documentation gaps under guidance from experienced team members.
  • Support day-to-day operational tasks, including processing files, preparing reports, and tracking transactions to ensure timely and accurate service delivery.
  • Collaborate with cross-functional teams to understand how different departments contribute to the overall mortgage and title process.
  • Participate in training sessions, team meetings, and mentorship opportunities to build industry knowledge and professional skills.
  • Contribute to process improvement initiatives by identifying inefficiencies and suggesting solutions.
  • Deliver a high level of customer service by supporting internal and external stakeholders in a professional and responsive manner.

What You’ll Bring

  • Proficiency in MS Office Suite applications. Finance internship will require strength in MS Excel.
  • An interest and willingness to learn about the Mortgage, Real Estate, Financial, Title Insurance or related industries.
  • The ability to solve problems, be detailed oriented and be conscientious about all work completed.
  • An ingrained concern for the customer and representing our Company in the best professional manner as possible.
  • The potential to excel in the following competencies: Communication, Customer Focus, Ethics & Integrity, Teamwork & Adaptability, Productivity & Initiative.
  • Outstanding interpersonal skills.
Salary Range: $20.00 - $24.00/hourThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

First American

First American Financial Corporation is a premier provider of title, settlement and risk solutions for real estate transactions. With its combination of financial strength and stability built over more than 130 years, innovative proprietary technologies, and unmatched data assets, the company is leading the digital transformation of its industry. First American also provides data products to the title industry and other third parties; valuation products and services; mortgage subservicing; home warranty products; banking, trust and wealth management services; and other related products and services. First American serves home buyers and sellers, real estate professionals, loan originators and servicers, commercial property professionals, homebuilders and others involved in residential and commercial property transactions with products and services specific to their needs. With total revenue of $9.2 billion in 2021, the company offers its products and services directly and through its agents throughout the United States and abroad.

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