Zebra Technologies
Zebra Technologies
Posted 3 months ago
Full Time
Buffalo Grove, Illinois
In Person
Smart Summary
Responsibilities
The Repair Services Associate performs basic tasks associated with servicing customer products, including troubleshooting, mechanical repairs, and inspections. They also record work performed and provide input for continuous improvement.
Qualifications
Zebra is hiring a Repair Services Associate to perform basic tasks associated with servicing customer products, adhering to productivity and quality standards. Key requirements include the ability to follow work instructions, use common hand tools, and demonstrate good communication skills; basic soldering and electronic troubleshooting skills are preferred.
Job Description
Remote Work: No
Performs basic tasks associated with servicing customer products, adhering to productivity and quality
standards.
• Services customer product, including receiving/shipping, reviewing customer complaints, basic
troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and
final inspections.
• Records work performed in the form of symptom codes and parts replacement reasons
• Develops familiarity with a subset of products, processes, operational metrics and software
tools; learns and follows basic work instructions for functional assignments according to
productivity and quality standards
• Provides input geared towards continuous improvement, work instruction documentation,
and standardization of processes
• Resolves a variety of basic problems of limited complexity under direct supervision and
performs rudimentary analysis involving a limited number of factors
• Learns policies and procedures and applies them to routine activities
• Complies with all required safety practices and regulations
Required Qualifications:
Preferred Qualifications:
Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com.
Know Your Rights:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Conozca sus Derechos:
https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.
Work for a company that cares, offers a growth environment, and a culture of respect, inclusion and recognition – our front-line workers have an average 7-year tenure!
To all recruitment agencies: Zebra does not accept agency resumes. Please do not forward resumes to Zebra employees or any other team members. Zebra is not responsible for any fees related to unsolicited resumes and direct engagement with Zebra employees.
Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
Salary: USD 17.50 Hourly
Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.
Zebra Technologies
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