Dealer

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Spokane Tribe Resort & Casino

Posted 3 months ago

Full Time

Airway Heights, Washington

In Person

Smart Summary

Responsibilities

The Table Games Dealer manages game operations by selling chips, dealing cards and dice, and accurately paying or taking bets while strictly observing all game rules. This role also involves verifying financial transactions, ensuring game integrity by checking equipment, observing for cheating, and promoting casino services to customers.

Qualifications

We are looking for candidates with excellent customer service skills and the ability to work in a fast-paced environment. A high school diploma or GED is preferred, and the ability to obtain a gaming license is required. Prior experience or training in table games is essential.

Job Description

What You'll Do

The Table Games Dealer conducts the operations of the game by selling chips to players, dealing cards and dice, and paying and taking bets while observing proper game rules. Verifies and signs fill/credit slips when money or chips are brought to or taken from the table.

What You'll Bring

  • Practices, supports, and maintains the Mission, Vision and Values of Casino.
  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Chewelah Casino/Two Rivers Casino Employee Handbook.
  • Must adhere to our SMILE service standards by providing excellent customer service.
  • Responsible for the accuracy and proficient manner in dealing a specific table game while assuring the protection and control of the game being dealt.
  • Advises Table Games Floor Supervisor or other personnel of any important or relevant facts regarding specific players and their actions. Notifies Table Games Floor Supervisor of customer transactions or needs.
  • Check that all cards are present in the deck when opening games. Check front and back for marks, check dice regularly for marks, etc.
  • Observe gamblers for signs of cheats, scams or irregularities in play. Notify the proper personnel.
  • Promote Casino promotions with all Customers, and prompt new customers to sign onto our players club.
  • Must make sure that all customers playing at the table are of current age limit, must check customers ID to verify age if floor staff is busy doing other things.
  • Ensure that the proper amounts of chips are issued during a buy-in from the customer and the proper payoffs are made.
  • Must be willing to learn additional games when training is available.

Must have ability to:

  • Communicate effectively with all levels of team members, customers and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).
  • Perform other duties as assigned or required.

Regulatory & Compliance Responsibilities

  • High School Diploma or GED preferred
  • Must be extremely numbers-oriented.
  • Must be able to multi-task.
  • Excellent Customer Service skills.
  • Must have ability to speak effectively before groups of customers or employees.
  • Ability to work independently and use good judgment.
  • Proven knowledge, training and/or experience on the assigned game required.
  • Basic knowledge of all current house procedures.
  • Must be able to maintain confidential information.
  • Strong guest service and problem-solving skills.
  • Able to Multitask in a fast-paced environment
  • Must be able to tolerate areas containing varying noise, smoke, and temperature levels

Gaming License Required? Ability to secure and maintain STATE OR TRIBAL Gaming License.

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Spokane Tribe Resort & Casino

Spokane Tribe Resort & Casino is owned and operated by the Spokane Tribe of Indians, and is part of our gaming family along with Chewelah Casino and Two Rivers Casino Resort. We're building something better. Our casino is built in the heart of the Spokane Tribal Exclusive Aboriginal Territory-ancestral lands encompassing more than three million acres. We felt the casino should share the name that reflects our identity as a tribe, and our identity as a region. At Spokane Tribe Casino, we are committed to a bright future for all of our team members; we encourage and welcome applications from tribal and non-tribal members alike. In fact, our multi-phase buildout is projected to support 5,000 jobs to the Spokane region during the full buildout.
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