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Strategy & Business Operations Intern, Factor New Channels

HelloFresh

Applications Closed

Posted 4 months ago

Internship

New York, New York

In Person

Smart Summary

Responsibilities

This role involves driving the Go-To-Market execution for new B2B product offerings and developing automations to streamline operations like customer onboarding and reporting. The intern will also collaborate cross-functionally with Marketing, Tech, and Product teams, and support specialized storefront platform operations.

Qualifications

Factor New Channels seeks a Strategy & Business Operations Intern. Ideal candidates are current undergraduates in Business, Operations, or a related field, with strong analytical skills and familiarity with e-commerce platforms like Shopify. The role involves GTM strategy execution, workflow automation, and cross-functional collaboration, making it a great opportunity to gain hands-on experience in a fast-paced environment.

Job Description

Factor New Channels is seeking a highly motivated Strategy & Business Operations Intern to work directly with the Sr Manager Strategy & Operations. This role will focus on applying analytical rigor, developing automations, and supporting the Go-To-Market (GTM) strategy for new product offerings.

Key Responsibilities

  • GTM Strategy Execution: Drive the Go-To-Market rollout of new product offerings targeting Factor for Business (B2B) customers and new healthcare partnerships.
  • Workflow Automation: Identify operational bottlenecks and develop automations to streamline customer onboarding, order processing, and reporting.
  • Cross-Functional Collaboration: Work closely with Marketing, Tech, and Product teams to ensure seamless execution and integration of new channels.
  • Platform Operations: Support the integration and management of specialized storefronts, actively collaborating with the Tech team on Shopify architecture.
  • Market Research: Keep a pulse on B2B food-tech trends, healthcare partnerships, and competitor moves to inform channel strategy.
  • Project Ownership: Track milestones, manage deliverables, and update weekly performance and growth tracking spreadsheets.

Who You Are

  • Current Undergraduate: Ideally studying Business, Operations, Strategy, Entrepreneurship, or a related field.
  • Tech-Savvy & Analytical: You are comfortable working with e-commerce platforms (Shopify) and have an interest in building automations (Zapier, custom scripts, etc.).
  • Conscientious & Detail-Oriented: You sweat the details. You catch errors others miss. You build systems that prevent chaos.
  • Cross-Functional Communicator: You know how to translate business needs into technical requirements and vice versa.
  • Self-Starter: You’re comfortable with the "figure it out" nature of incubating a new business channel and thrive in an ambiguous, fast-paced environment.

What’s In It For You?

  • Hands-on experience building and scaling net-new revenue streams from the ground up.
  • Direct mentorship from Strategy & Business Operations leadership.
  • A massive "win" for your resume - you’ll be able to point to actual operational systems and GTM launches you helped drive.
  • Free Factor meals and add-ons to keep you fueled.
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors. New York Pay Range$25—$25 USD

HelloFresh

HelloFresh is on a mission to change the way people eat, forever! From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. We delivered 243.3 million meals and reached 7.5 million active customers around the world in Q3 2022. HelloFresh Group consists of six brands that provide customers with high quality food and recipes for different meal occasions. Every ingredient needed for our meals are carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day. Making a meal a delicious achievement - not just fuel for your day - takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry. Our more than 21,000 high-performing and ambitious employees across the globe from New York to Berlin, London to Sydney and Toronto to Milan enjoy a number of benefits including flexible working arrangements, discounts on our boxes, health and well-being and learning and development programs. We’re always looking for quality ingredients to perfect our recipe, so join us now! https://www.hellofresh.com/careers/locations
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