Engineer

R

Residence Inn Rocky Mount

Posted 3 months ago

Full Time

Rocky Mount, North Carolina

In Person

Smart Summary

Responsibilities

The role involves assisting with hotel maintenance, including minor painting, plumbing, and electrical tasks, as well as tending to air conditioners, cooling towers, and boilers. Responsibilities also include maintaining pool chemistry and ensuring high standards of guest service by resolving requests and complaints promptly.

Qualifications

This role involves performing routine maintenance activities such as painting, plumbing, and electrical wiring. It requires the ability to lift up to 70 pounds and respond to guest requests in a timely manner. Previous experience in a similar maintenance role is preferred.

Job Description

Description

1. Administration

· Assist with maintaining hotel, performing   minor and routine painting, plumbing, electrical wiring, and other related   maintenance activities.

· Replace air conditioner filters.

· Tend, air conditioners, cooling   towers and boilers to provide heat, cool air, and hot water for guests.

· Maintain standards of quality guest   service.

· Tend to pool area including chemical   balancing, cleaning, etc.

· Increase level of guest satisfaction   by delivery of an exceptional product through employee development. 

· Respond and resolve guest requests,   complaints, or questions in a courteous and timely manner.

Requirements

. These are required of every associate.

· Minimum lifting of 70 pounds.

· Pushing, bending, stooping, upward reaching, manual dexterity.

· Hearing, writing, typing.

· Minimum pulling of 70 pounds.

Other duties may be assigned. 

EEOC Statement: Stepstone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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Residence Inn Rocky Mount

StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction. StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.
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