Central Services Clerk

WESTAMERICA BANK

Posted 3 months ago

Full Time

Fairfield, California

In Person

Smart Summary

Responsibilities

This entry-level position involves performing overall processing functions for returned deposited items, posting rejects, and ACH returns efficiently and accurately, while providing superior customer service to branches and departments. Essential functions include researching and processing returned checks, determining distribution of rejected items, and accurately entering data while balancing general ledgers.

Qualifications

This entry-level position requires general clerical experience, including proficiency with PCs and office equipment. Key skills include attention to detail, reliability, flexibility, and strong analytical, organizational, and communication abilities. The role involves processing returned items, posting rejects, and providing excellent customer service in a team environment.

Job Description

Description

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.

Weekly Hours: 40

Job Summary: Entry-level position. Under immediate supervision: Performs overall processing functions for returned deposited items, posting rejects, and ACH returns efficiently and accurately. Provides superior customer service to branches and departments. Must be able to work in a team environment. Ability to manage multiple desk assignments while keeping well organized to meet deadline.

Essential Functions: Performing Functions

  1. Returned Deposited Items: Research and process returned checks on automated systems. Balance GLs and bancontrols.
  2. Posting Rejects: Research and determined distribution of items using correct account numbers and tran-codes. Maintain knowledge of ACH rules and regulations. Review instructions upon receipt, verifying accuracy and completeness.
  3. Data Entry/Reconciliation: Accurately entering information into relevant systems. Balancing general ledgers and bancontrols.
  4. Quality Control/Compliance: Ensuring all processes adhere to established polocies and procedures. Adhering to all relevant regulations and security standards.
  5. Other: Perform additional job responsibilities as required and assist with customer inquiries and problem resolution in above in all tasks.

MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:

General clerical experience to include PC and general office equipment, 10-key, copier and fax machine. Must be detail oriented, reliable, flexible, and be able to meet established deadlines. Excellent analytical, research, organizational, interpersonal communication and customer service skills required.

PHYSICAL DEMANDS:

  • Sits for long periods keying or retrieving data using PC keyboard.
  • Ability to lift, push, and pull 25 pounds.
  • Must be mobile enough to move between and around work area.

Mental Demands:

  • Pay attention to details to ensure required information is accurately recorded in system.
  • Ability to follow established policy and procedure to meet department goals.

EQUIPMENT USED TO PERFORMED FUNCTIONS:

  • PC, 10-Key adding machine, copier, fax machine, telephone.

DECISION MAKING:

  • Identify and notify supervisor of potential problems/delays in processing daily work.

EOE

Westamerica Bank's Privacy Policy may be found at: www.westamerica.com/about/privacy

WESTAMERICA BANK

Westamerica Bancorporation is the holding company for Westamerica Bank, a regional community bank providing consumer and commercial financing for more than 80 branches throughout Northern and Central California. First chartered in 1884, we've grown into one of the most stable community banks in the nation, and the seventh largest bank headquartered in California. A Proven Past – A Strong Financial Future Westamerica Bancorporation maintains exceptional asset quality, and our capital ratios exceed regulatory standards for "well-capitalized"​ companies. Our outstanding loan quality, loan loss reserve, earnings, and capital ratios place us among the top-performing financial institutions in the nation for financial health and safety. Westamerica receives continued recognition by analysts as a very healthy community banking company. Independent bank rating agencies, including Findley Reports and Veribanc, consistently reaffirm their positive ratings. In fact, Veribanc has awarded us their "Blue Ribbon"​ in recognition of our safety, soundness and financial strength. Our senior management team has been a steady force, attesting to our clear, consistent direction and long-term stability. Our stock is traded on the NASDAQ stock market under the symbol WABC.
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