Medicare Bad Debt and Charity Specialist

UHS

Posted 3 months ago

Full Time

Richmond, Virginia

In Person

Smart Summary

Responsibilities

The specialist is responsible for the daily processing of the Medicare Bad Debt worklist and monthly review of related reports, ensuring compliance with Federal guidelines regarding Medicare Bad Debt placement eligibility. This role also involves reviewing documentation for financial assistance applications and accurately completing monthly worklists by the close date.

Qualifications

We are seeking a Medicare Bad Debt and Charity Specialist with a high school diploma or equivalent (Associate's preferred) and 1-3 years of experience in a healthcare business office setting. The role requires strong Microsoft Office skills, attention to detail, excellent communication, and knowledge of Medicare guidelines to process Medicare Bad Debt worklists and charity reports.

Job Description

Responsibilities

Atlantic Region CBO:

The Atlantic Region Central Billing Office (“ARCBO”) or (“CBO”) provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals.

https://jobs.uhs.com/atlantic-region-cbo

The Atlantic Region CBO is seeking a dynamic and talented Medicare Bad Debt and Charity Specialist.

The Medicare Bad Debt and Charity is responsible to complete daily processing of the Medicare Bad Debt worklist and monthly review of the Medicare Bad Debt mismatch and Charity reports. Assists with the posting of cash and denials when necessary.

Key Responsibilities include:

  • Demonstrates and applies knowledge of Federal guidelines as they relate to Medicare Bad Debt.
  • Complete weekly review via worklist of Medicare primary accounts with patient balances to determine eligibility for Medicare Bad Debt placement.
  • Directs any problems with accounts or where additional assistance is needed to the appropriate personnel in a timely manner.
  • Review Medicare primary and Medicaid secondary accounts from reports to determine eligibility for Medicare Bad Debt placement.
  • Timely and accurately complete worklist each month by close.
  • Review documentation received from patients who are applying for financial assistance with the facility. Contact patient for additional information if needed for eligibility review. Note accounts as appropriate.
  • Use Search America and Accurint websites in addition to financial information received from patients to determine if patient meets hospital defined financial assistance guidelines.
  • Other duties as assigned

Benefit & Rewards Highlights:

  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • Pet Insurance
  • More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.


Qualifications

Position Requirements:

  • High school diploma or equivalent required.
  • Associates degree or higher preferred.
  • Strong Microsoft Office skills (Excel, Word, Outlook), customer focused for internal and external customers, strong attention to detail, ability to multi-task and excellent written and oral communication skills are required.
  • 1-3 years experience in a healthcare business office setting preferred
  • Knowledge in Medicare preferred

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams:

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

UHS

Located in Aiken, South Carolina, which was named 2018’s “Best Small Town in the South” by Southern Living Magazine, Aiken Regional Medical Centers is a 273 licensed-bed acute care facility that offers a comprehensive range of specialties and services. Aiken Regional is dedicated to patient safety and providing quality healthcare services, many of which are recognized on a state, regional or national level including a Certified Primary Heart Attack Center, a Certified Primary Stroke Center and an Advanced Heart Failure Certification from The Joint Commission® and American Heart Association®. Aiken Regional receives more than 42,000 emergency room visits, performs nearly 9,000 surgeries and delivers over 1,100 babies each year. More than 1,200 associates, a medical staff of more than 200 multi-specialty physicians, and a team of 230 volunteers keep the hospital going with their dedication to quality and excellence. To learn more about Aiken Regional, visit aikenregional.com. Aiken Regional Medical Centers is owned and operated by a subsidiary of one of the largest hospital companies in the nation, Universal Health Services, Inc., based in King of Prussia, PA, and is accredited by The Joint Commission and licensed by the State of South Carolina. Social media accounts are managed by Marketing. We are unable to provide medical advice through social media. Please contact your physician, or in case of emergency, call 911. Although we do our best to respond to comments and messages, there may be a delay in response time, and we may not be able to respond due to the nature of the message. Visit our website for language assistance, disability accommodations, the non-discrimination notice, Terms of Service and other disclaimers. Thank you.
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