College Intern - Recreational Boating

Port of Seattle

Posted 6 days ago

Internship

Seattle, Washington

In Person

Smart Summary

This role involves assisting marina operations through customer service both in the office and on the docks, handling tasks like reservations, ensuring rule compliance, and maintaining facility cleanliness and security. Additionally, the intern will support management with data compilation and special projects as required.

This internship is perfect for current undergraduate students or recent graduates interested in gaining hands-on experience in marina operations and customer service. Key skills include customer service, communication, and basic computer proficiency, with a desired familiarity of marinas and boating environments. A commitment to equity is also essential.

Must Have Skills for ATS

Customer Service

Data Compilation

Special Projects

Office Operations

Dock Assistance

Reservations

Rule Compliance

Safety Inspection

Cleanliness Assurance

Telephone Communication

Marine Radio

Microsoft Office

Problem-Solving

Critical Thinking

Teamwork

Job Description

This full-time summer internship position will provide a hands-on learning opportunity of the operational and business practices for two of Seattle’s most popular marinas.

Some of your essential duties include:

  • Assist marina operations by providing customer service in the office and outside in the marina.  
  • Duties will include making reservations; ensuring customer compliance with rules and regulations; assisting customers mooring and operations on the docks; ensuring marina and facilities are safe, clean, and secure for customers, visitors and guests; and responding to telephone calls, marine radio calls, and individual customers.  
  • Assist Management with compiling data and special projects as needed.  
  • When on the docks, duties will include meeting, greeting, and assisting customers; conducting periodic visual inspection of marina garbage, dock and marina upland cleanliness; and light janitorial responsibilities.
  • Assisting with vessel moorage checks; inspecting and ensuring vessels are properly secured to dock cleats, stable at waterline, checking for spills in the marina. 


  • A student – You must be currently enrolled in an undergraduate or a recent graduate (< 1 year ago) in an undergraduate degree or certificate program.  
  • Committed to Equity – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.
  • Use of Technology – You have working knowledge of Microsoft Office products.
  • Customer Service – You possess excellent customer services skills (especially face to face interaction), problem-solving skills, verbal and written communication skills, keyboard skills, and general computer familiarity. You’re friendly and courteous to customers.
  • Desired – We hope you have one year experience in a high-volume customer service environment. You are self-directed; possess good critical thinking skills; work well in a team environment; have basic familiarity with marinas, boats, or related environments. 

Port of Seattle

Founded in 1911, the Port owns and operates Seattle-Tacoma International Airport, Fishermen’s Terminal — home of the North Pacific fishing fleet — and public marinas. The Port also owns two cruise ship terminals, a grain terminal, real estate assets, and marine cargo terminals through its partnership in the Northwest Seaport Alliance. Port operations help support nearly 200,000 jobs and $7 billion in wages throughout the region. Over the next 19 years, the port’s “Century Agenda” seeks to create an additional 100,000 jobs through economic growth while becoming the nation’s leading green and energy-efficient port.

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