BlueCard Business Analyst I
HMSA
BlueCard Business Analyst I
HMSA
Posted 20 days ago
Full Time
Honolulu, Hawaii
Hybrid
Smart Summary
The role involves providing general production support, including monitoring performance, conducting data analysis to find improvements, triaging issues, and processing access management requests. Additionally, the analyst will assist with production changes, small project implementations, testing activities, and developing training materials.
We are looking for a Business Analyst I with a Bachelor's degree and one year of related work experience. Key skills include analytical and communication skills, experience in developing documentation, and basic knowledge of Microsoft Office applications. This role involves production support, testing, and assisting with project implementations.
Must Have Skills for ATS
Data Analysis
Trend Analysis
Issue Triage
Workaround Implementation
Corrective Actions
Workflow Creation
Documentation Update
Access Management
Auditing Assistance
Testing Activities
Requirements Analysis
Test Scenario Development
Test Case Generation
Test Data Generation
Training Material Development
Presentation Skills
Job Description
- Provides general production support:
- Monitor daily production performance and inventory levels as assigned.
- Conduct data and trend analysis to identify areas of improvements.
- Triage daily production issues. Recommend and implement interim workarounds.
- Recommend solutions and/or corrective actions for issues that are brought to the attention of the unit.
- Create and update operational workflows and documentation.
- Process Access Management requests.
- Assist with audits.
- Support production activities as assigned
- Assist on production changes/fixes and small project implementations:
- Support testing activities to include writing requirements-based test scenarios and test cases, generate test data, execute test cases and review results for approval to production.
- Assist on medium and large project implementations as assigned:
- Develop training material and conduct training and presentations.
- Assist with testing and testing activities.
- Performs all other miscellaneous responsibilities and duties as assigned or directed.
- Bachelor's degree and one year related work experience; or an equivalent combination of education and related work experience.
- Effective analytical skills
- Effective verbal and written communication skills
- Experience in developing reference and training documentation.
- Basic working knowledge of Microsoft Office applications including but not limited to Word, PowerPoint, Excel, and Outlook/Email
HMSA
The Hawaii Medical Service Association (HMSA), an independent licensee of the Blue Cross and Blue Shield Association, is a reliable name in Hawaii health care. Established in 1938, we are the largest and most experienced provider of health care coverage in the state. Over half of Hawaii’s population have chosen HMSA for their health care coverage. We are dedicated to providing quality, affordable health plans; employee benefit services; and worksite wellness programs. HMSA also offers a variety of programs, services and support to help improve the health and well-being of our members and community.
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