Relationship Marketing Coordinator - Red Rock

Station Casinos

Applications Closed

Posted 20 days ago

Full Time

Las Vegas, Nevada

In Person

Smart Summary

The coordinator is responsible for systematically booking incremental business using approved outbound contact methods, primarily via telephone. This involves strategically contacting specific guest segments to verify information, book reservations, promote brand loyalty, and establish relationships for future marketing efforts.

This role requires excellent communication skills in English, with bilingual abilities being a plus. Key skills include using multi-line phones and computers, with a preference for candidates with prior casino marketing or telemarketing experience. The position focuses on booking incremental business and establishing guest relationships through systematic telephone outreach.

Must Have Skills for ATS

Outbound Contact

Database Utilization

Guest Information Verification

Reservation Booking

Brand Loyalty Promotion

Relationship Building

Follow Up

Bilingual

Multi-line Telephone Use

Computer Use

Job Description

Description:

Perform responsibilities in accordance with all Company standards, policies, and procedures.  Responsible for successfully booking incremental business through the systematic use of the telephone and approved outbound contact methods. Utilize a company database to strategically contact inactive, declining, un-hosted and specific segmentation of Guests approved by PD leader.  Responsibilities include verifying and obtaining pertinent Guest information, booking appropriate reservations, promoting brand loyalty, establishing a relationship for future marketing endeavors, and regular follow up with Guests.

Qualifications:

Ability to speak and write English fluently, bilingual a plus. Ability to use a multi-line telephone and a computer. Previous casino marketing or casino telemarketing preferred.

Station Casinos

Station Casinos is the leading provider of gaming and entertainment to the residents of Las Vegas, Nevada. Station's properties are regional entertainment destinations and include various amenities, including numerous restaurants, entertainment venues, movie theaters, bowling and convention/banquet space, as well as traditional casino gaming offerings such as video poker, slot machines, table games, poker, bingo and race and sports wagering. Station Casinos owns and operates Red Rock Casino Resort Spa, Green Valley Ranch Resort Spa Casino, Durango Casino & Resort, Palace Station Hotel & Casino, Boulder Station Hotel & Casino, Santa Fe Station Hotel & Casino, Wildfire Rancho, Wildfire Valley View and & Hotel in Las Vegas, Nevada, Seventy Six Taverns in North Las Vegas and Sunset Station Hotel & Casino, Wildfire Anthem, Wildfire Boulder, Wildfire Lake Mead, Wildfire Sunset Casino and Seventy Six Tavern in Henderson, Nevada. Station Casinos also owns Barley's Casino & Brewing Company, The Greens and Wildfire Casino & Lanes in Henderson.

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