Strongsville - Team Lead/Shift Manager

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Goodwill Industries of Gr. Cleveland & East Central Ohio

Applications Closed

Posted 15 days ago

Full Time

Strongsville, Ohio

In Person

Smart Summary

The Team Lead will oversee daily store operations to ensure smooth functioning and will be responsible for inspiring and motivating team members to meet and exceed established goals. This role requires flexibility to assist where needed, such as operating the cash register or organizing merchandise.

Goodwill is seeking a full-time Store Team Lead/Shift Manager with at least 6 months of leadership experience. A high school diploma or GED is required, along with exceptional customer service and teamwork skills. This role involves overseeing store operations, motivating team members, and contributing to community outreach programs.

Must Have Skills for ATS

Leadership

Team Motivation

Cash Register Operation

Merchandise Organization

Performance Metrics Monitoring

Customer Service

Teamwork

Retail Management

Job Description

Goodwill Industries of Greater Cleveland & East Central Ohio seeks a motivated and enthusiastic full-time Store Team Lead/Shift Manager to help drive success at our Strongsville retail store.

Are you ready to take the next step in your career? If you have leadership experience and are eager to grow in a retail management role, this is the opportunity for you!

Why Join Goodwill? At Goodwill, you won't just be taking on a job-you'll be making a difference. By becoming part of our mission to empower individuals on their journey to independence, you'll play a vital role in helping us deliver life-changing programs to our community.

Your Role as a Store Team Lead: As a vital part of our team, you will:

  • Oversee daily store operations to ensure everything runs smoothly.
  • Inspire and motivate team members to meet and exceed goals.
  • Jump in where needed- running the cash register, organizing merchandise, or monitoring store performance metrics.

Your positive attitude and leadership skills will be crucial in creating a welcoming and efficient environment for both customers and staff.

Make a Difference in Your Community. Working with Goodwill means being part of a team that directly supports outreach programs in your local community, such as:

  • Pre-employment training
  • Job placement services
  • Family strengthening initiatives
  • Community outreach programs

Your efforts also help us make an environmental impact by keeping tons of materials out of landfills. In 2023 alone, our donors and team helped divert more than 25 million pounds of materials from area landfills!

Amazing Benefits Await You! When you join Goodwill, you'll enjoy full-time hours and an outstanding benefits package that includes:

  • Bonus incentive plan
  • Generous paid time off
  • Paid holidays
  • Medical, dental, and vision coverage at a fraction of the premium cost
  • Retirement planning with a company match
  • Life insurance and disability insurance at no cost
  • Employee assistance program
  • Employee discount

What We're Looking For - To succeed as a Store Team Lead, you'll need:

  • A minimum of 6 months of experience in a leadership role
  • A high school diploma or GED
  • Exceptional customer service and teamwork skills

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Background check required.

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Goodwill Industries of Gr. Cleveland & East Central Ohio

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. is a 501(c)3 Non-Profit that works to improve the quality of life and employment opportunities for all people. Our Mission Services Department offers a wide variety of programs and services that help local individuals build the life and employment skills they need to succeed. Goodwill operates Thrift Stores to supplement funding for these programs. Looking for a career that makes a difference in your life and in the lives of others? Look no further! A career with Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. gives you the opportunity to do just that - and have fun doing it! What makes Goodwill a unique employer? Our Beyond Great Program: Beyond Great Training for every employee consisting of customer service training (internal and external), how to enjoy work, going beyond great in all areas, fun days each month, shooting star recognition programs and more. Based on the book, The Dream Manager by Matthew Kelly, our on-site Dream Facilitators help employees articulate and achieve their personal and professional dreams. We offer a Wellness Program with annual health fair/screening, healthy-focused agency-wide campaigns and direct access to a health coach. Our Emerging Leader Program pairs up-and-coming leaders within Goodwill with mentors for a one-year program. Choose a career that allows you to grow and develop both personally and professionally within a fun environment – choose Goodwill!

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