Greeter/Host

Rooted Hospitality Group

Posted 18 days ago

Full Time

Village of Westhampton Beach, New York

In Person

Smart Summary

The Greeter/Host is responsible for setting the tone for the guest experience by warmly welcoming and seating guests, managing the waitlist, and ensuring clear communication with the team for efficient table use. Duties also include sanitizing and resetting tables promptly, expressing gratitude upon departure, and completing necessary opening and closing tasks.

We are looking for someone with a warm and welcoming personality to greet and engage with guests. Excellent multitasking and communication skills are needed to coordinate the guest experience and maintain a smooth flow in the dining room. A passion for the hospitality industry and a proactive attitude are highly valued.

Must Have Skills for ATS

Warm Personality

Social Skills

Welcoming

Multitasking

Organizational Skills

Attention To Detail

Follow-Through

Proactive Attitude

Positive Attitude

Flexibility

Focus

Efficiency

Communication

Collaboration

Guest Engagement

Table Resetting

Job Description

Description

Rooted Hospitality Group (RHG) is dedicated to creating a brighter world by enriching people’s lives through genuine hospitality, exceptional products and servant leadership. Our team is made up of passionate individuals who value integrity, growth, and the joy of bringing memorable dining experiences to life. If this sounds like you, we’d love for you to join us as a Greeter/Host—the heart of our guest’s first and last impressions.

Why You’ll Love This Role

As a Greeter/Host, you are the face of RHG and the first smile our guests see. You set the tone for their experience, creating a warm and welcoming environment while seamlessly managing the flow of our dining room. From friendly greetings to heartfelt farewells, your presence makes every guest feel special.

What You’ll Do

  • Welcome & Engage: Greet every guest with genuine warmth, engaging in friendly conversation while seating them promptly.
  • Coordinate the Experience: Manage the restaurant waitlist during peak times to set accurate guest expectations.
  • Communicate & Collaborate: Maintain clear communication with team members and managers to ensure efficient table use and guest seating.
  • Reset & Refresh: Ensure vacant tables are sanitized and reset promptly to keep the restaurant running smoothly.
  • Express Gratitude: Thank each guest as they leave, making them feel appreciated and encouraging their return.
  • Be Prepared: Complete opening and closing duties to set the stage for an exceptional service experience.

Requirements

What You’ll Bring to the Table

  • A naturally warm, social, and welcoming personality that makes every guest feel like the only one in the room.
  • Excellent multitasking and organizational skills, with strong attention to detail and follow-through.
  • A proactive, positive attitude with a commitment to creating unforgettable guest experiences.
  • The ability to stay flexible, focused, and efficient in a fast-paced environment.
  • A passion for the food and hospitality industry and a genuine desire to grow within it.

Physical Requirements:

  • Ability to lift up to 25 lbs (12 kg) and maintain a reasonable range of motion (bending, stooping, standing, and walking).

What’s in It for You?

We believe in taking care of our people as well as they take care of our guests. As part of the RHG family, you’ll enjoy:

  • Opportunities to Grow: We’re committed to your professional development.
  • Comprehensive Benefits: Health, dental, and vision insurance options.
  • Financial Planning: 401K matching program and flexible spending accounts.
  • Paid Time Off: Enjoy PTO, sick time, and time to recharge.
  • Perks: Discounted meals, life insurance, employee fitness activities, and more!
  • Training & Development: Gain the skills and knowledge to grow your career.

As a member of the RHG team, you are an ambassador of our brands. You are passionate about your role and always curious about how to make a guest’s experience memorable. You are naturally a social person and your welcoming expression makes each guest feel like they are the only person in the room. It comes naturally to you…it’s in your DNA. Their first impression of RHG is a lasting one, and it all starts with you.

Rooted Hospitality Group is an equal opportunity employer and does not discriminate on the basis of an applicant’s or employee’s race, color, religion, national origin, sex, gender identity/expression, sexual orientation, age, disability, veteran status, marital status, citizenship, ancestry, pregnancy, familial status, actual or perceived status as a victim of domestic violence, dating violence or stalking, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws.

Rooted Hospitality Group

Rooted Hospitality Group (RHG, or Rooted) is an award-winning, Long Island-based restaurant hospitality company that has been exceeding customers’ expectations for nearly 10 years. Founded in 2009 by David and Rachel Hersh, the company began with a dream to create a gathering place that paired sun, soft sand, and refreshing breezes with good drinks, chef-driven food, and great company. It has created some of Long Island‘s most beloved restaurants and bars, which all offer the company’s signature warmth and hospitality. In 2010, RHG opened its first location, RUMBA in Hampton Bays, NY. Two years later, RHG acquired one of the most beautiful properties in the same area, injected its vision, and Cowfish Restaurant was opened in 2012, also in Hampton Bays, NY. Beginning in 2014, RHG acquired a property in Patchogue, NY, on the revitalized downtown Main Street, where they renovated and reconstructed a one-story restaurant into a tri-level space that includes the only rooftop dining terrace in the area. RHUM, sister restaurant to RUMBA, opened its doors in 2016. Other projects include flora and Fauna in Westhampton Beach, NY and AVO TACO in New Hyde Park, NY, Bayside, NY and New Orleans, LA. RHG operates under the highest attention to service and a dedication to delivering a superior customer experience - something they call “Hospitality DNA.” As industry leaders, RHG also specializes in consulting services in restaurant and hospitality providing customized solutions to each. Active Restaurants: RUMBA Island Inspired Cuisine & Rum Bar (Hampton Bays, NY): 2010 COWFISH (Hampton Bays, NY): 2012 RHUM Island Inspired Cuisine & Rum Bar (Patchogue, NY): 2016 AVO TACO (New Hyde Park, NY): 2018 AVO TACO (New Orleans, LA): 2020 FLORA (Westhampton Beach, NY): 2020 FAUNA (Westhampton Beach, NY): 2022 AVO TACO (Bayside, NY): 2022 RUMBA Island Inspired Cuisine & Rum Bar (Metairie, LA): 2025

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