Home Solutions Administrator
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Frontline Insurance Managers Inc.
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Home Solutions Administrator
Frontline Insurance Managers Inc.
Posted 18 days ago
Full Time
Lake Mary, Florida
Hybrid
Smart Summary
The Home Solutions Administrator is responsible for reviewing uploaded repair documents to verify completion and certifying the policy upon approval of repairs. This role also involves completing necessary follow-up activities with Underwriting and notifying relevant parties like the Agency or Advocate.
Frontline Insurance is looking for a Home Solutions Administrator with a high school diploma or GED, and one year of experience in P&C Insurance. This role involves reviewing repair documents, submitting reimbursement requests, and handling assigned tasks quickly and accurately. Strong communication and organizational skills are essential.
Must Have Skills for ATS
Repair Document Review
Policy Certification
Underwriting Follow-up
Activity Creation
Email Communication
Reimbursement Request Submission
Data Verification
Task Management
P&C Insurance Knowledge
Job Description
At Frontline Insurance, we are on a mission to Make Things Better, and our Home Solutions Administrator plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.
What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Home Solutions Administrator, where you can make a meaningful impact and grow your career, your next adventure starts here!
Our Home Solutions Administrator enjoys robust benefits:
- Hybrid work schedule!
- Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
- Financial Security: 401k Retirement Plan with a generous match.
- Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
What you can expect as a Home Solutions Administrator:
- Reviews repair documents uploaded to verify repairs are complete
- Certifies policy if all repairs are approved
- Certified - Removes pending non-renewal and non-renewal flag
- Certified – Notifies Underwriting to remove other pending action
- Certified – Completes Underwriting follow-up activities for repairs
- Creates an activity for the Agency
- Creates clear email for policyholder when more information is required
- Notifies Advocate if a follow-up call is needed
- Submits reimbursement requests to Accounting SharePoint spreadsheet
- Verifies status of check and requests reissue when inaccurate or missing information
- Handles a variety of assigned tasks, quickly and accurately
What we are looking for as a Home Solutions Administrator:
High School diploma or general education degree (GED); additionally, any undergraduate education desirable, minimum one-year experience and/or training in P&C Insurance; or equivalent combination of education and experience is desirable.
Why work for Frontline Insurance?
At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.
Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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Frontline Insurance Managers Inc.
At Frontline Insurance, we’re more than an insurance company. We’re your partner in protecting what matters most in your life. We bring peace of mind to your home, liability and property insurance needs by listening, understanding and responding with reliable, competitively priced insurance policies and individual attention. We provide coverage and a level of service that’s above and beyond the expected. And if you experience a loss, we work as a partner to make you whole again, resolving your concerns, as well as your claims. Frontline Insurance is a group of independent insurance companies serving coastal homeowners throughout the Southeast United States in Florida, Georgia, Alabama, North Carolina, South Carolina, and Virginia. We offer homeowners a financially stable, proven insurance company with a record of superior claims service. Our partnership, experienced insurance agents and willingness to go the extra mile ease the burden that comes with experiencing a loss – and make your search for quality homeowners insurance at competitive rates simple and straightforward.
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