Auto Redemption Specialist

Mid-Atlantic Finance Company

Applications Closed

Posted 23 days ago

Full Time

Clearwater, Florida

In Person

Smart Summary

The specialist will communicate daily with customers, repossession agents, and vendors, focusing on negotiating with customers to redeem recently repossessed vehicles. Key tasks include creating reinstatement documents, accurately entering repossession data into the management system, and supporting team functions related to bankruptcies and impounds.

MidAtlantic Finance is looking for an Auto Redemption Specialist with strong customer service and collection skills. The ideal candidate will have at least one year of general office experience and proficiency in Microsoft Office. This role requires excellent communication, time management, and multitasking abilities.

Must Have Skills for ATS

Customer Service

Collections

Microsoft Office

Negotiation

Data Entry

Attention To Detail

Time Management

Multi-tasking

Prioritization

Oral Communication

Written Communication

Bilingual (English/Spanish)

Job Description

Now Hiring! 

$500 Signing Bonus

MidAtlantic Finance

Clearwater, FL (Ulmerton Rd)

We are looking for energetic and self-motivated individuals to join our team onsite at our Clearwater, FL location. The ideal candidate will have strong customer service and collection skills, at least one-year general office experience, and is proficient in utilizing Microsoft Office. Fast paced environment. Work Monday through Friday, day shifts, occasional half day on Saturday.  Bilingual (English/Spanish) is preferred. Starting pay is $16.00 per hour with monthly bonus equaling $20.00 - $25.00 per hour average. 

What You'll Get:

  • Weekly Pay, Fridays
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Accrue PTO from date of hire
  • Advancement Opportunities
  • Employee Referral Bonus
  • Great work-life balance
  • Monthly bonus incentives

What You'll Do:

  • Customer service communication with customers, repossession agents, other vendors, and coworkers daily. 
  • Negotiate with customers to actively get them to redeem their recently repossessed vehicle.
  • Create reinstatement documents and provide to customer.
  • Verify information and enter repossession and other data into customer management system ensuring thorough and accurate.
  • Support team with Bankruptcy's and Impounds. 
  • Other administrative duties as needed.

What You'll Need:

  • This position requires strong attention to detail, the ability to multi-task as well as prioritize time sensitive projects.
  • The ideal candidate must possess great time management skills, be detail-oriented, and be able to multi-task in challenging situations.
  • Excellent customer service skills with the ability to provide clear oral and written communications is essential.

If this sounds like you, please reply below and include your resume. We want to hear from you!

Mid-Atlantic Finance conducts pre-employment background, drug screen, and prior employment verification once an offer of employment is extended.

Who We Are:

Founded in 1989, Mid-Atlantic Finance has spent over 30 years becoming the premier non-prime auto finance source in the automotive industry. Contributing to our continued success is the focus on technology, and our team members who provide world class service to our clients, customers and partners nationwide.

Mid-Atlantic Finance Company

Mid Atlantic Finance Company (MAF) is a non prime financial services leader with over 5 billion in funding provided to the non prime automotive industry since 1989. We are headquartered in Clearwater, Florida with an additional service center in Houston, Texas . MAF specializes in the acquisition and servicing of loan pools throughout the United States. MAF relies heavily on technology and its 300 plus team members to provide world class service to our clients, customers and partners.

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