The Medical Assistant will provide comprehensive health education, assist in various medical procedures, and perform essential administrative tasks while ensuring superior patient care and outstanding customer service, focusing on family planning and abortion services when assigned. Essential duties include processing medical waste, accurately collecting vital signs, performing venipuncture, and managing patient interactions with high empathy.
Seeking a detail-oriented Medical Assistant with strong interpersonal skills to provide exceptional patient care. Requires experience as a Medical Assistant and certification. Family planning experience is preferred, along with familiarity with electronic medical records.
Must Have Skills for ATS
Assisting During Procedures
Medical History Management
Job Description
Job DetailsLevel: EntryJob Location: Akron Health Center - Akron, OH 44302Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $19.17 - $22.00 HourlyTravel Percentage: Road WarriorJob Shift: AnyJob Category: Health CareHiring Incentive: $1000*
*$250 on first pay and then $750 on first pay following successful completion of 6 months.
Must still be employed, full/part-time, and in good standing at the time of each payout.
Payments are prorated for part-time hires.
COVID-19 vaccination is now optional for all Associates, contractors, volunteers, and vendors at PPGOH. While not required, staying up to date on COVID-19 vaccinations is strongly encouraged as the best way to protect yourself, our team, and the community we serve. For your convenience, COVID-19 vaccinations are available at our clinics. PPGOH remains committed to fostering a safe and healthy environment and will continue to review health and safety policies as needed. For information on additional local COVID-19 vaccine providers, visit COVID-19 Vaccine Provider Locations | COVID-19 (ohio.gov)
Planned Parenthood of Greater Ohio is seeking mission-minded Associates to join us as a full-time (37.5 hours per week) Medical Assistant (Float) to serve our patients in our Eastern Ohio Region - Akron Health Center, Canton Health Center, Kent Health Center, and Youngstown Health Center. May occasionally fill in our Cleveland Region.
SUMMARY
The Medical Assistant will provide exceptional patient care, adhering to the policies of PPGOH and maintaining a courteous and professional demeanor. The Medical Assistant will provide comprehensive health education, assist in various medical procedures, and perform essential administrative tasks. Must ensure superior patient care and outstanding customer service, focusing on direct services in family planning, and, when assigned, abortion services. This position requires a strong commitment to quality healthcare, a passion for excellent customer service, and the ability to interact positively with clients both in person and over the phone.
WHY YOU SHOULD JOIN?
Our Mission and Core Values
We deliver innovative health care, education, and advocacy no matter what.
Accountable - We take responsibility for our actions and decisions
Adaptable - We embrace change and remain flexible and resilient
Collaborative - We work together, valuing diverse perspectives
Kind - We treat everyone with compassion and respect
Non-judgmental - We create a safe and inclusive environment
Solution-oriented - We each operate as champions who look for effective solutions to challenges
Strategic - We approach our work with a clear vision and thoughtful planning
BENEFITS
Signing Bonus
Paid Time Off
Paid Parental Leave
Medical 90% employer-paid base medical plans for single coverage
Dental
Vision 100% employer paid
Life Insurance 100% employer paid
Accidental Death & Disability 100% employer paid
Long Term/Short Term Disability 100% employer paid
401(k) with matching employer contribution up to 4%
Nine (9) paid holidays per year
Two (2) Floating holidays per year
Financial incentive program for certified bilingual staff**
**Planned Parenthood respects and honors all people. Qualified associates who are fluent in a needed language (Spanish, Nepali, or Somali, depending on geographic service area) will earn a $1.00 per hour differential for two years following successful examination.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Medical Waste Processing: Efficient in handling and disposing of both chemical and non-chemical medical waste.
Patient Vital Signs: Accurately collect and record patient vital signs as part of pre-operative preparation.
Venipuncture and Lab Tests: Skilled in performing venipuncture and conducting lab tests (urinalysis, injectables) under physician guidance.
Empathy and Patient Interaction: High-level empathy skills for interacting with patients who may be experiencing pain or emotional stress.
Room Preparation: Ensure cleanliness and readiness of exam rooms.
Assisting During Examinations/Procedures: Provide support to physicians during patient examinations.
Patient Instruction: Aid in educating patients about medications and procedures, supplementing the guidance of physicians, DON, and RNs.
Medical Terminology: Comprehensive knowledge of medical terminology relevant to surgical procedures.
Administrative Duties:
Patient Navigation and Referrals: Respond to patient inquiries and have knowledge of referral resources.
Appointment Scheduling: Organize and schedule patient appointments.
Medical History Management: Update and review patient medical histories.
Precepting New Hires: Support training duties for new staff, particularly in OR and lab workflow.
Data Entry Accuracy: Detail-oriented approach to accurately entering patient data in charts.
Insurance Knowledge: Basic understanding of insurance processes related to lab tests and submissions.
Confidentiality and Reporting: Maintain patient confidentiality and adhere to mandatory reporting regulations specific to Ohio.
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proven experience as a Medical Assistant, or relevant qualifications.
Strong interpersonal and communication skills.
Certification in Medical Assisting, if required by state law.
Familiarity with electronic medical records and healthcare software.
EDUCATION and/or EXPERIENCE
Certified Medical Assistant certification required.
Experience in a healthcare setting desirable.
Family planning experience preferred.
PPGOH is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC), may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role
Planned Parenthood of Greater Ohio
Planned Parenthood of Greater Ohio works for healthy bodies and healthy communities by maintaining 15 health center locations in communities throughout Ohio.
Planned Parenthood of Greater Ohio provides essential reproductive health care services. Our services are designed to help people make lifelong informed choices that focus on responsibility, prevention of unintended pregnancies, sexually transmitted infections, and reproductive cancers.
Planned Parenthood of Greater Ohio wants all people to have access to the facts about their bodies and their health so they have the means to decide freely about whether and when to have children. As a leading source of medically accurate sexuality education and information, we believe that sexuality education should begin at home, continue throughout life, and be fact based.
Planned Parenthood of Greater Ohio is an affiliate of the most trusted reproductive health care organization in the world, Planned Parenthood Federation of America.