Business Engagement and Communications Intern - Information Technology Div.

Texas Department of Transportation

Posted 4 days ago

Internship

Austin, Texas

In Person

Smart Summary

The intern will perform communications and marketing work, including creating content for various media and assisting with campaigns related to the division's services. Responsibilities also include preparing publications, coordinating production, and supporting outreach efforts.

This internship is perfect for current high school or college students interested in communications and marketing. You'll get hands-on experience preparing content for various media, designing marketing campaigns, and assisting with video productions and photography. Strong communication, writing, and computer skills are essential.

Must Have Skills for ATS

Communication

Marketing

Research

Writing

Editing

Graphic Design

Social Media

Photography

Audio/Visual Production

Customer Service

Presentation Skills

Content Creation

Survey Analysis

Publication Coordination

Creative Thinking

Project Management

Job Description

Performs informational, communications and marketing work involving the collection of information to develop, create, and produce content and materials for release to various communications media (broadcast, print, digital, and/or social) and for use by the agency, the general public, and other government agencies.
 

Essential Duties:

•    Prepare and edit organizational publications, news and informational releases, talking points and scripts, advisories, newsletters, fact sheets, and content for websites and social media; and other communications as identified.
•    Design and direct informational and marketing campaigns related to Division or District services. 
•    Research, plan, develop and produce various written, audio/visual/photographic materials as assigned.
•    Review and analyze incoming materials including literature, administrative rules, legislation and other research materials for pertinent information to be included in publications, documents or written summaries.
•    Translate written and oral assignments into creative graphic products.
•    Coordinate publication productions including layout preparation, design and selection of photographs and graphics.
•    Coordinate with print shop for printing needs.
•    Assist Business Relationship Managers with producing content for presentations and outreach.
•    Assist Customer Experience Manager with survey analysis and outreach.
•    Assist with video productions.
•    Photograph Department functions.
•    Perform other job responsibilities as assigned.
 



Minimum Qualifications:

Education: 

Must be a student in high school or other educational institution or accepted into a college, university or educational institution.

Other Conditions:

  • Must be at least 16 years of age, a student currently enrolled in high school or any institution of higher education to include a trade/vocational school.

  • Employees at least 18 years of age with valid driver's license may be assigned driving duties and may use power tools.

Preferred Qualifications:

•    Enrolled in a College or University

Competencies:
Knowledge of 
•    News and communication media; various social media platforms; editing and preparing informational material; design principles; and publishing and broadcast industries. 
•    Audio/visual equipment recording techniques.
•    Illustrations, graphics and artistic compositions
•    Photographic processes and techniques
•    Writing methodologies and strategies to develop and implement appropriate informational and educational materials
Skill in 
•    Editorial and design practices, and in the use of a computer and applicable software.  
Ability to 
•    Research and prepare information, to design communication plans and materials related to the goals and priorities of the agency, to compose usable content for websites and social media, to prepare copy and scripts, to design broad communications plans and materials, and to communicate effectively.
Proficient skill in
•    Providing prompt and courteous customer service; advising customers when delays are necessary and following up on identified problems until resolved
•    Speaking to present images and ideas in a clear, concise, organized, and interesting manner to optimize audience understanding and keep the group focused
•    Composing and proofing correspondence
•    Interpreting applicable information

Physical Requirements and Working Conditions:

  • Subject to environmental conditions; protection from weather but not temperature changes

  • Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs

  • Sitting - prolonged periods of time

  • Standing-prolonged periods of time

  • Repetitive Motion-substantial movements of the wrists, hands, and/or fingers

  • Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please read the Standard Conditions of Employment (TxDOT) for all positions.

Texas Department of Transportation

The Texas Department of Transportation is responsible for maintaining 80,000 miles of road and for supporting aviation, rail, and public transportation across the state. TxDOT and its 12,000 employees are committed to working with others to provide safe and reliable transportation solutions for Texas by maintaining a safe system, addressing congestion, connecting Texas communities, and being a Best in Class state agency. Find out more at www.txdot.gov. “Like” us on Facebook, www.facebook.com/txdot ; and follow us on Twitter, www.twitter.com/txdot .

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