Service Clerical Assistant

Palm Harbor Homes

Posted 24 days ago

Full Time

Glendale, Arizona

In Person

Smart Summary

The role involves handling administrative duties for the service department, including managing phone calls, emails, message delivery, and data entry into the company's repair and parts system. Key service functions include inputting and closing work orders promptly, and scheduling service appointments between clients, retailers, builders, and technicians.

We are looking for a tech-savvy and detail-oriented clerical assistant to support our service department. The ideal candidate will have experience with MS Office, excellent communication skills, and the ability to multitask in a fast-paced environment. Construction experience is a plus!

Must Have Skills for ATS

Data Entry

Customer Focus

Communication Skills

Multi-tasking

Self-Prioritization

Discretion

Problem-Solving

Detail-Oriented

Adaptability

Teamwork

Punctuality

MS Office Suite

Outlook

Word

Excel

PowerPoint

Job Description

Administrative – Answer, filter and prioritize phone calls and emails for the service department.  Taking and delivering messages. Data entry into company's repair and parts system. Maintain service files

Service Department – Input service work orders and close out completed works orders on a timely manner. Scheduling service calls and appointments between clients, retailers, builders, and service technicians.

Qualifications:

  • Technology Savvy – PCs, smart phones, tablets, work-related applications, video conferencing and other remote work tools.
  • Internet & MS Office Suite – Outlook, Word, Excel, PowerPoint
  • Construction Experience is preferred.
  • Able to multi-task and self-prioritize
  • Reliable, dependable, flexible and punctual
  • Must be able to act independently and use own judgment regarding how to handle incoming requests and information
  • Process and relay confidential and critical information with discretion
  • Demonstrated customer focus and ability to work with staff at all levels
  • Good communication skills
  • Positive attitude, self-starter, collaborative
  • Highly effective in a team environment
  • Creative problem-solver, detail-oriented
  • Ability to adapt and change in a fast paced, dynamic environment

Cavco has built a reputation for quality, value and service since its founding in 1965. We deliver people’s dream of homeownership by creating affordable, energy efficient homes.   Our mission is to create a luxurious, affordable home for everyone!  You’re helping make a difference in your community, come be a part of the noble work we are doing!

We offer:

  • Medical/Dental/Vision Insurance
  • 401K Match
  • Generous PTO
  • FSA/HSA Plans
  • Life /Disability/Accidental Insurance and much more!

Palm Harbor Homes

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