Bibliographic Assistant II: HSC Library

Temple University

Applications Closed

Posted 24 days ago

Full Time

Philadelphia, Pennsylvania

In Person

Smart Summary

The Bibliographic Assistant II provides library supervision during evening hours, manages interlibrary loan and document delivery services, and oversees the student worker portfolio, including hiring and training. This role also involves working at the Information Services Desk to assist patrons with directional and ready reference questions and managing material check-out services.

We are looking for someone with a Bachelor's degree and at least one year of experience in a library or related setting to provide library supervision and manage interlibrary loan services. Strong customer service, communication, and computer skills are essential for assisting patrons and supervising student workers.

Must Have Skills for ATS

Interlibrary Loan

Document Delivery

Supervision

Hiring

Training

Patron Services

Ready Reference

Material Checkout

ILLIAD

DOCLINE

OCLC

ALMA

LibApps

Customer Service

Interpersonal Skills

MS Office

Job Description

Temple University's Health Science Library is searching for a Bibliographic Assistant II: HSC Library!

Hourly Rate: $23.62

The work schedule for this position is: Monday - Friday, 12 pm - 9 pm. Hours may vary during the summer and holidays.

Become a part of the Temple family and you will have access to the following:
Full medical, dental, and vision coverage.
Paid time off.
11 Paid holidays.
Tuition remission - eligible employees and their dependents can obtain a degree - TUITION FREE (conditions apply).
A generous retirement plan and so much more!

Position Summary
Reporting to the Patron Services Supervisor, the Bibliographic Assistant II provides library supervision in the evenings, manages the interlibrary loan and document delivery services, and oversees the library’s student worker portfolio. The BA II is responsible for hiring, training, and supervising student workers, as well as reviewing and monitoring on-site patron needs and behaviors in the evenings. While working at the Information Services Desk, the BA II answers directional and ready reference questions, assists patrons in using library equipment, checks reserve materials in/out – including print materials, laptops, and peripherals for the technology embedded in the study rooms, and anatomical models. Performs other related duties as assigned.

Temple University Libraries serve the Temple community and beyond, including more than 33,000 students; over 2,000 full-time faculty; and researchers and visitors on Main, Center City, and Health Sciences Center campuses in Philadelphia and on our Ambler and Harrisburg campuses. We are committed to providing research and learning services, offering open access to our facilities and information resources, and fostering innovation and experimentation. Our collections total more than four million physical and digital titles, over 260,000 print and electronic journal subscriptions, and more than 700 research databases. We also collect, preserve, and provide access to a broad universe of special collections, including rare books, manuscripts, archives, photographs, and more. As part of our library enterprise, the award-winning Temple University Press supports our mission to advance learning and scholarship.

Job Details
* This position requires the following background checks: Cash Handling/PII background check.
* This position is 100%25 ON-SITE.

Required Education and Experience
* Bachelor’s degree.
* At least one (1) year of experience working in a library or related setting. 
* An equivalent combination of education and experience may be considered.

Preferred Education and Experience
* Experience hiring and supervising student workers.
* Experience with interlibrary loan operations.
* Working knowledge of the ILLIAD, DOCLINE, OCLC (or other interlibrary loan software), ALMA (or similar ILS software), and LibApps.
* Demonstrated ability to handle a variety of public services operations in a library setting (such as checking out & renewing materials, shelving in call number order, answering ready reference questions, etc.) 
* Experience in an academic health sciences library or teaching hospital library.  
*Proven ability to work independently & collaboratively and to multi-task.
*Familiarity with medical terminology.

Required Skills and Abilities
* Excellent interpersonal and customer service skills in order to professionally and politely interact with faculty, staff, and students, sometimes in stressful situations. 
* Demonstrated ability to work with MS Office applications, as well as customized computer software and online computer systems related to library operations. 
* Self-motivated, with the ability to work independently, excellent time-management skills with attention to detail, dependability, and ability to prioritize demands.
* Strong customer service orientation and strong written and verbal communication skills.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annual-security-report

You may request a copy of the report by calling Temple University’s Department of Public Safety at 215-204-7900.

Temple University

The Tyler School of Art and Architecture is a community of bold thinkers and makers based at one of the nation’s leading schools for the study of art, design and the built environment. Our home is Temple University, a large, public research university in Philadelphia, a culturally vibrant city and urban laboratory for engaging some of society’s most pressing challenges, and an ideal place for building careers as artists, designers, architects, educators, researchers and planners.

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