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Assistant Manager(07490) - 5121 NC Hwy 42 West suite 130B

Domino's

Posted 25 days ago

Full Time

Garner, North Carolina

In Person

Smart Summary

This role involves leading a team of delivery drivers and customer service representatives to ensure timely and accurate order fulfillment, while also managing daily operational tasks like staffing levels, bank deposits, and product inventory counts. The manager must also ensure the store is properly set up for opening and assist with optimizing delivery routes to meet service standards.

This role requires someone who can lead a team, manage inventory, and ensure customer satisfaction. Key skills include dispute resolution, clear communication, and the ability to maintain Domino's standards while fostering teamwork.

Must Have Skills for ATS

Team Leadership

Delivery Management

Staffing Management

Bank Deposits

Product Inventory

Store Setup

Urgency

Dispute Resolution

Customer Retention

Cash Handling

Vehicle Inspection

Route Optimization

Product Preparation

Oven Operation

Customer Service

Order Entry

Job Description

Job Description

  • Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly

  • Maintain staffing levels that mirror the needs of business at any point of the day

  • When closing, responsible for end of the night bank deposits

  • When closing, responsible for doing a nightly product inventory count

  • When opening, ensure the store is set up properly and ready to receive orders upon time of open

  • Foster and project a sense of urgency with each and every order

  • Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer

  • Collect money and signed credit card receipts from delivery drivers at the end of their shift

  • Ensure vehicles used for delivery pass inspection, both mechanically and visually

  • Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.

  • Uphold Dominos standards of grooming, uniform, and appearance

  • Promote pizza products, specials, and promotions

  • Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout

  • Provide quality customer service to internal and external customers both over the phone and in person

  • Ability to speak and write clearly and comprehension of using a computer based order entry system

  • Contribute to and promote an atmosphere of teamwork, energy, and fun



  • Job Category Org: Store Assistant Manager

    • Domino's

    Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets. Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work. Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals. Browse U.S. career opportunities at jobs.dominos.com.

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