Service Administrative Assistant-Mercedes-Benz Grapevine
Avondale Group
Service Administrative Assistant-Mercedes-Benz Grapevine
Avondale Group
Applications Closed
Posted 25 days ago
Full Time
Grapevine, Texas
In Person
Smart Summary
Service Administrative Assistants ensure an elevated client experience and create client advocates by assisting Service Managers and Shop Foremen with daily service department tasks. They manage administrative functions, including supervising clerical staff, organizing paperwork, and ensuring technical publications are current.
This role at Avondale Mercedes-Benz Grapevine requires a high school diploma or GED and some related experience or training. As a Service Administrative Assistant, you'll support the Service Manager, Shop Foreman, and clerical staff by managing paperwork, running reports, and assisting with client issues. Strong organizational skills and the ability to handle administrative tasks are essential for success in this position.
Must Have Skills for ATS
Client Experience
Administrative Assistance
Departmental Support
Clerical Staff Management
Organization
Training Scheduling
Technical Publications Management
Warranty Policy Adherence
Meeting Scheduling
Month-End Reporting
Payroll Administration
Data Reporting
Staff Cross-Training
Client Issue Resolution
Job Description
Overview
For over 36 years, Avondale Group has grown to become one of the most respected family-owned automotive groups in the world. We pride ourselves on creating an elevated client experience from purchase, to service, to collision repair, to subscription and beyond. The sincere and endless commitment to our employees drives our success and the inclusive culture makes Avondale Mercedes-Benz Grapevine a truly special place!We feel honored that we attract, nurture, respect and retain the most talented people in the industry! We do so by providing a world-class, high-quality work environment where productivity, innovation, and personal and professional growth lead to success and lasting, meaningful relationships. It would be our sincere pleasure to show you this, first-hand.
EXCELLENT MEDICAL INSURANCE AND LIFE BENEFITS FOR YOU AND YOUR FAMILY!
- Your Choice of Medical Plans (we reduced employee healthcare expense through our self-insured plans for our employees and their families for 2024)
- Dental
- Vision
- FREE Company Paid Life Insurance
- FREE Employee Assistance Program Support for all employees
- 401K Retirement Plan
- Paid Holidays/Vacation/Paid Time Off
- Tuition and Tool Reimbursement
Avondale is proud to represent Mercedes-Benz, Sprinter Commercial Vehicles, Porsche, Aston Martin, Bentley, Rolls Royce, McLaren, Maserati and Koenigsegg.
Who is Avondale Group?
A Career at Avondale
Responsibilities
Our Avondale Mercedes-Benz Grapevine Service Admins ensure an elevated client experience while creating client advocates. They will provide assistance to Service Manager(s) and Shop Foreman in the daily tasks of the service department. In addition, the Service Administrative Assistant will manage the administrative functions of the Service Department including Service Department clerical staff.
Monitors proper organization of paperworkSchedules training for Service Department office staffHelps ensure that all technical publications, e.g. manuals, bulletins, etc., are kept currentHelps review and distribute technical and warranty bulletinsStays abreast of all manufacturer's warranty policies and proceduresSchedules and assist in conducting monthly Service Department meetingsCompletes month-end reportingRuns reports to gather information for Technician payrollRuns reports to gather information for service operations and trackingRuns reports daily for Technician production reportsAssists in the cross-training of staffAdministrates pay for Service Department office staff in cooperation with payrollAssists Service Manager and Service Director in resolving client issues
Qualifications
EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License)Operator's Driver's License (must be insurable).PHYSICAL DEMANDS
The employee must frequently lift and/or move up to 10 pounds
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