Anheuser-Busch
Anheuser-Busch
Posted 1 day ago
Full Time
New York, New York
In Person
Smart Summary
The Community Marketing Specialist will manage the national ambassador program, drive online group conversations, handle ambassador relationships, and develop creative ways to connect with fans both online and in-person. Responsibilities also include assisting with the BeatBox Ambassador Program operations, moderating Discord and Facebook groups, and conceptualizing new community efforts like giveaways and collaborations.
We are looking for a Community Marketing Specialist with 1-3 years of experience in community building and ambassador program management. The ideal candidate should have strong communication skills, be familiar with social media platforms, and have a passion for creating meaningful brand connections. Proficiency in Google Suite and experience with Discord communities or brand ambassador programs are a plus.
Must Have Skills for ATS
Community Building
Ambassador Program Management
Social Media Moderation
Content Review
Outreach
Engagement
Relationship Management
Data Collection
Facebook Group Moderation
Discord Management
Giveaways
Sweepstakes
Pitching Ideas
Organizational Skills
Communication
Google Suite
Job Description
Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
SALARY: $62,400 - $74,100, bonus eligible
COMPANY:
We are home to the nation’s most iconic beer and beyond beer brands, including Michelob ULTRA – America’s #1 top-selling beer – as well as Busch Light, Budweiser, Bud Light, Stella Artois, Cutwater Spirits, and industry-leading craft brands. From our longstanding efforts to support American farmers, military, veterans, and first responders, to emergency drinking water donations and responsible drinking programs, we are guided by our commitment to the communities we call home and the 65,000 hardworking Americans who bring our beer to life. We are powered by a team that shares our passion to create a future with more cheers. Are you ready to join a team that dreams as big as you do?
ROLE SUMMARY:
The Community Marketing Specialist will play a key role in bringing our community to life — from managing our national ambassador program to sparking connections in both our in-person and online spaces. You’ll collaborate closely with our Senior Community Manager, Director of Social Media, and Social Media Manager to keep the BeatBox Fam engaged every day. This includes driving conversation in our online groups, managing ambassador relationships, handling outreach, and dreaming up fresh, creative ways to connect with fans.
We’re looking for someone with a positive, energetic energy who isn’t afraid to share bold ideas and think outside the box. The ideal candidate has 1–3 years of experience in community building and ambassador program management, and a passion for creating meaningful brand connections. If you thrive in a fun, fast-paced, entrepreneurial environment — and love being at the center of the party — this is the role for you.
JOB RESPONSIBILITIES:
Assisting with the BeatBox Ambassador Program: approving new applications, reviewing content, creating new challenges, redeeming rewards, and answering questions and addressing customer concerns.
Creating community recap decks for internal teams.
Compiling monthly PR gifting lists for our fans and ambassadors.
Handling all festival data collection for the Field Marketing team.
Facebook Group moderation & post approval.
Monitor Instagram and TikTok DMs and comments to identify and recommend potential brand ambassadors in partnership with the social media team.
BeatBox Discord
Daily engagement and moderation
Managing channels and new roles
Assisting with live Q&A's and workshops
Hosting giveaways and seasonal campaigns
Researching new servers to collaborate with
Researching new affiliate/ambassadors platforms.
Conceptualize and propose fresh community efforts — from giveaways and sweepstakes to collabs and custom merch drops — that strengthen connections with our fans.
Develop and pitch innovative community marketing initiatives and activation ideas for the Field Marketing team to bring to life at national festivals and in key local markets.
Attend select strategic festivals and events to support community activations, facilitate Fam meet-ups, and capture engaging on-site content.
Assisting with various administrative duties and moderation for the Community department.
Community Building: Proficiency in building and nurturing online and in-person communities, fostering a sense of belonging and engagement among members.
Engagement and Outreach: Ability to actively engage with community members daily and respond to inquiries with a positive, branded tone. Strong skills in outreach and recruiting new ambassadors.
Program Operations: Familiarity with assisting and supporting brand ambassador programs, and ensuring their successful execution.
Creative Engagement: Demonstrated ability to think outside the box and develop innovative ways to engage fans and ambassadors, driving loyalty and enthusiasm.
Community Experience: 1-3 years of experience in community building and leveraging brand ambassadors to strengthen brand loyalty, with a desire to work in a fun and fast-paced entrepreneurial environment.
Confident Communication: Comfortable pitching and expressing ideas clearly to teammates and leadership.
Adaptability: Strong organizational skills and the ability to excel in a fast-paced, entrepreneurial environment.
JOB QUALIFICATIONS:
Strong communicator with the ability to connect quickly and clearly across multiple channels.
1–3 years of relevant work experience, including internships, in community management, marketing, or related fields.
Proficiency in Google Suite and productivity tools such as Asana and Slack.
Familiarity with all major social media platforms (Instagram, TikTok, Twitter/X, Facebook, YouTube, Discord).
Experience managing or actively participating in Discord communities or brand ambassador programs is a strong plus.
People-oriented mindset with a natural ability to build relationships, spark conversations, and foster community engagement.
Content creation skills (photo, video, or short-form social content) are a plus.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
WHY ANHEUSER-BUSCH:
At Anheuser-Busch, our purpose is to create a future with more cheers. For more than 165 years as a leading American manufacturer, Anheuser-Busch has delivered a legacy of brewing great-tasting, high-quality beers that have satisfied beer drinkers for generations. As the nation’s top brewer, one of the fastest growing spirits companies, and an insurgent force in energy drinks, we drive economic prosperity nationwide through investments in our people, facilities, and communities. We are the only alcohol company that invests in the U.S. at this scale.
BENEFITS:
Health benefits including Medical, Dental, Vision, Wellness and Tax-Advantaged Savings and Spending Accounts
Life Insurance and Disability Income Protection
Generous Parental Leave and FMLA policies
401(k) Retirement Savings options with a company matching contribution
Chance to work in a fast-paced environment among a company of owners
Free Beer!
Anheuser-Busch
For more than 160 years, Anheuser-Busch has been woven into the cultural fabric of the United States, carrying on a legacy of brewing great-tasting, high-quality beers that have satisfied beer drinkers for generations. Today, we own and operate more than 120 facilities and have more than 19,000 colleagues across the United States. We are home to several of America’s most recognizable beer brands, including Budweiser, Bud Light, Michelob ULTRA and Stella Artois, as well as a number of regional brands that provide beer drinkers with a choice of the best-tasting craft beers in the industry. From responsible drinking and emergency drinking water programs to industry-leading sustainability efforts, we are guided by our unwavering commitment to supporting the communities we call home. We are a company that believes our people are our greatest asset. We believe in the spirit of ownership because our employees take results personally and want to build something great together. We value talented employees who aren’t afraid to be bold, resourceful, and committed. At Anheuser-Busch, it’s not about what you studied or where you worked, it’s about what you can do. If you see yourself working for a company that allows you to excel at the pace of your talent, then a career at Anheuser-Busch may be for you. As America’s leading brewer, we are committed to finding innovative ways to continually improve. It's this kind of thinking that creates a unique work environment by rewarding talent, celebrating diversity and encouraging forward thinking. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law. For more information, visit www.anheuser-busch.com/careers.
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