Technology Sales Representative (Entry Level) – SMB IT Solutions

Connection

Posted 1 day ago

Full Time

Raleigh, North Carolina

Remote OK

Smart Summary

The representative will build a book of business by prospecting new Small to Mid-sized Business (SMB) customers through outbound calling and targeted outreach, engaging decision-makers to understand challenges. They will recommend IT solutions supported by internal experts and vendor partners, manage the full sales cycle, and grow accounts by building trust and delivering long-term value.

This entry-level Technology Sales Representative role at Connection is perfect for individuals with a strong work ethic, communication skills, and a desire to build a long-term sales career. The position involves prospecting, developing SMB customers, recommending IT solutions, and growing accounts, with comprehensive training and support provided.

Must Have Skills for ATS

Prospecting

Outbound Calling

Account Growth

Time Management

Pipeline Management

Customer Engagement

Consultative Sales

Relationship Building

IT Solutions

Quoting

Communication

Active Listening

Microsoft Office

Accountability

Coaching

Job Description

Overview

Technology Sales Representative (Entry Level) – SMB IT Solutions

Sell Solutions. Build Relationships. Grow a Career.

At Connection, you won’t be limited to selling one product or one brand — you’ll learn to sell solutions.

As a Value‑Added Reseller (VAR) and Fortune 1000 IT Solutions Provider, Connection gives you access to 460,000+ technology products and services from 1,600+ vendors, including Apple, Cisco, and Microsoft. That means you can take a consultative approach, recommending what’s

truly best for each customer.

If you’re curious, competitive, and motivated by having multiple ways to win, this role was built for you.

About the Role

As a Technology Sales Representative, you’ll build long‑term relationships with small to mid‑sized businesses (up to 3,000 seats) across a variety of industries. You’ll learn to manage the full sales cycle — from prospecting and discovery to quoting and growing accounts — while building your own book of business.

Unlike traditional sales roles tied to a single product line, you’ll develop as a trusted advisor, guiding customers through IT decisions with support from Connection’s internal experts and vendor partners.

Success in this role comes down to consistency: strong time management, daily activity, and proactive customer engagement.

Why Early‑Career Sales Talent Choose Connection

Responsibilities

What You’ll Do 

  • Build your own book of business by prospecting and developing new SMB customers through outbound calling and targeted outreach
  • Engage multiple decision‑makers to uncover real business challenges
  • Recommend IT solutions with support from vendor partners and internal technical experts
  • Grow accounts over time by building trust and delivering long‑term value
  • Manage daily activity and maintain an accurate sales pipeline
  • Collaborate with internal teams to deliver quotes, pricing, and solutions
  • Participate in team meetings, coaching sessions, and ongoing training
  • Continuously build sales, communication, and technology knowledge

Important Note About This Role

This role may be remote‑based, but expectations mirror an in‑office environment. You’ll be expected to maintain a structured workday, consistent outbound activity, strong pipeline management, and full engagement with customers, peers, and leadership.

Why Early‑Career Sales Talent Choose Connection

Consultative sales modelRecommend what’s right for the customer — not what’s easiest to sell.

A massive technology ecosystemSupport customers across their IT lifecycle, from devices and infrastructure to cloud, software, AI, and services.

Built‑in support to help you winPartner with internal sales operations, vendor teams, and on‑staff technical specialists to deliver strong solutions and a great customer experience.

A launchpad for long‑term growthStructured onboarding, vendor‑led education, and ongoing coaching help you grow in sales and beyond.

In short: Connection Technology Sales Representatives succeed because they sell solutions, not SKUs.

Min

USD $19.25/Hr.

Max

Qualifications

What We’re Looking For

We’re not looking for “perfect.” We’re looking for people who show up, learn fast, and want to grow.

  • Strong work ethic, discipline, and consistency
  • Coachability and accountability
  • Clear communication and active listening skills
  • Ability to stay focused in a high‑accountability environment, including remote work
  • Customer‑first mindset and interest in long‑term relationships
  • Desire to build a career, not just take a short‑term role
  • Working knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint)

Training & Support

  • Your first several weeks include structured onboarding and sales training, followed by continuous learning throughout your first year, including:
  • Virtual training for multiple learning styles
  • Exposure to Connection systems, processes, and product categories
  • Ongoing support from a dedicated Sales Coach
  • Vendor‑led technical and solution training
  • Active participation in training and coaching is required for success.

Compensation Snapshot

  • $19.25/hour base pay
  • Uncapped commission (paid bi‑weekly)
  • $50K–$60K typical first‑year earnings
  • Guaranteed commission for the first 3 years

Work Location & Employment Eligibility

This role may be remote‑based; however, candidates who live near a Connection office will work from the office to support collaboration and training.

Applicants must be authorized to work for any employer in the U.S. Connection does not sponsor or take over sponsorship of employment visas at this time.

To protect candidates, Connection will never offer employment without a complete interview process and direct communication with a live representative.

Connection

As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation. Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to organizations of every size and industry. We serve business, enterprise, and government markets—with tailored offerings for a variety of industry verticals, including healthcare, education, retail, manufacturing, finance, and more. Our staff of highly trained Account Managers, solution architects, and technical specialists deliver the end-to-end technology solutions and services today’s organizations and users need to function at their best. From digital workplace solutions to modern IT infrastructure and multicloud to supply chain and lifecycle, we have it covered—offering trusted guidance, cutting-edge technology, and instant access to efficient, worldwide procurement through our proprietary platforms and network of 500 suppliers in 174 countries. Our Values Respect: We are united by one common vision. We work together to create a winning culture built upon mutual trust and respect. Excellence: We focus on activities that drive results. We lead by example. We work to achieve excellence in all aspects of our business. We are always looking for better ways to serve our customers. Teamwork: We win together—all success is mutual. We are accountable to our customers, employees, and shareholders. We work as a team to effectively collaborate, and drive innovation. Integrity: We are honest and direct in all of our dealings. Honor above all else! Connection has been recognized with several accolades that reflect our commitment to those shared values, including: • Twice named one of the “Most Trustworthy Companies in America” by Newsweek. • Named “America’s Best-in-State Employers” three times by Forbes. • Recognized in the “Top 100 Technology Companies” by Businessweek.

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