Description

Job Description Statement:

Provide technical support for medical imaging equipment through foundational troubleshooting, validation, and preventative maintenance. Ensure equipment performance aligns with OEM standards while supporting safe, accurate, and efficient operations within the engineering facility.

Culture Fit:

Strengthen Block Imaging’s mission of ‘People Matter’ by living our values of Integrity, Honor, and Growth. Make choices that foster our thriving mindsets and lead with our approach of Together, Thoughtful, and Transparent.

Essential Job Duties:

• Validate imaging parts and components according to OEM documentation and performance standards while supporting staging, calibration, and functional system checks.
• Perform first-look evaluations, basic troubleshooting, and preventative maintenance on assigned modalities.
• Maintain and repair test systems to ensure consistent operational readiness.
• Document work performed in accordance with internal procedures, quality standards, and safety requirements.
• Maintain a safe, clean, and organized engineering environment while representing Block Imaging with professionalism and technical accuracy.
• Driving and vehicle operation are essential functions of this role.
• Other duties as assigned.

Requirements

Role Competencies:

• Build basic validation templates from OEM documentation and support the creation of formal validation procedures.
• Provide troubleshooting, preliminary diagnosis and foundational technical support to engineers and technicians.
• Perform routine maintenance and repairs on test systems to ensure reliability.
• Develop skills toward proficiency in at least one imaging modality while building foundational competency in others.
• Document work accurately and follow internal processes to support quality and consistency.

Experience and Education Requirements:

Preferred Experience

• 1–3 years in a technical or imaging-related role (or equivalent demonstrated skill).
• Proficient in at least one imaging modality (or actively progressing toward proficiency).

Education (or equivalent experience)

• Bachelor’s degree in Engineering or a related technical field, or equivalent experience (preferred).

Preferred Certifications

• OEM or industry certifications in imaging technologies (preferred).

Travel Requirements:

Occasional driving 10-20%, the position may occasionally require safety sensitive DOT driving duties, Load, transport, deliver parts/equipment. Meet driver eligibility requirements. Minimum age 21, refer to company vehicle policy.

Physical and Environmental Requirements:

Team Members must be able to perform the essential functions of the position with or without reasonable accommodation. For questions, contact Human Resources.

This role may involve

• Ability to stand, walk, and move continuously for extended periods. 
• Frequent bending, stooping, reaching, and lifting. 
• Ability to lift, carry, push, and pull items weighing up to 25-75 pounds regularly; heavier lifting may be required with assistance. 
• Manual dexterity for handling tools, equipment, and materials. 
• Ability to operate warehouse equipment (e.g., pallet jacks, forklifts)
• Visual and auditory ability to operate machinery. 
• Potential exposure to machinery, noise, and hazardous materials. Ability to safely operate and enter/exit vehicles, drive for extended periods and work in varied environmental conditions with potential exposure to machinery, noise, and hazardous materials.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

This job description is intended to describe the general nature and level of work being performed. It is not a contract. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. leadership reserves the right to assign or reassign duties and responsibilities at any time.

Block Imaging Parts & Service is an Equal Opportunity Employer

Block Imaging is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. Block Imaging is committed to providing reasonable accommodations to individuals with disabilities. If you need assistance during the application or interview process, please contact HR.