Call Center Agent Home Office (m/w/d)

Conduent

Applications Closed

Posted about 1 month ago

Full Time

Central, South Carolina

Fully Remote

Smart Summary

The role involves providing telephone consultation and support to Vodafone customers (inbound calls, answering questions about contracts and products). Additionally, agents will be responsible for active sales through up-selling and cross-selling, along with documenting customer concerns in the system.

We are looking for motivated individuals with excellent German language skills to join our Vodafone team in Greece as a Call Center Agent. This role involves providing phone support to customers, answering inquiries about contracts and products, and actively promoting sales through up-selling and cross-selling. If you have a customer-oriented mindset and enjoy sales, apply now!

Must Have Skills for ATS

Telephone Consultation

Customer Support

Contract Questions

Product Questions

Up-Selling

Cross-Selling

Documentation

Very Good German

Sales Enthusiasm

Customer Orientation

Independent Work

Reliable Work

Job Description

100% Home Office in Griechenland – Vollzeit oder Teilzeit 

Deine Chance 
Du suchst einen sicheren Job mit flexiblen Arbeitszeiten und 100% Home Office? Werde Teil unseres internationalen Vodafone-Teams in Griechenland! Ob erfahrener Call Center Agent, Mitarbeiter Kundenservice oder motivierter Quereinsteiger – bei uns bist du herzlich willkommen. 

        Deine Aufgaben 

  • Telefonische Beratung & Betreuung von Vodafone-Kunden (Inbound). 
  • Beantwortung von Fragen zu Verträgen und Produkten. 
  • Aktiver Vertrieb durch Up- & Cross-Selling. 
  • Dokumentation der Kundenanliegen im System. 

    Dein Profil 

  • Sehr gute Deutschkenntnisse in Wort und Schrift. 
  • Freude am Verkauf und an der Beratung. 
  • Quereinsteiger sind willkommen. 
  • Selbstständige, zuverlässige und kundenorientierte Arbeitsweise. 

    Deine Vorteile 

  • Attraktive Kombination aus Fixgehalt und leistungsabhängigem Bonus. Bereits bei regulärer Zielerreichung profitierst Du von einer zusätzlichen variablen Vergütung.

  • Top-Performance wird überdurchschnittlich honoriert – mit unbegrenztem Bonuspotenzial.

  • Unbefristeter Vertrag und 100% Home Office – keine Büroanwesenheitspflicht. 

  • Bezahltes Training und Ausstattung für dein Home Office. 
  • Private Kranken- und Lebensversicherung. 
  • Kinderbetreuungszuschuss und Kostenübernahme für Schulbedarf. 
  • Bonuszahlungen und Treueprämien. 
  • Innerhalb der flexiblen Arbeitszeiten von 08:00 bis 24:00 Uhr, kannst du in Vollzeit oder Teilzeit arbeiten. 

    Bereit für deinen neuen Job im Home Office? 
    Bewirb dich jetzt als Call Center Agent / Mitarbeiter Kundenservice (m/w/d). Wir freuen uns auf dich. 

    #HomeOfficeJob #CallCenterJob #VodafoneSupport #InboundSales #Kundenservice #KarriereGriechenland #ConduentGreece 


Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

Conduent

Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. We leverage cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 55,000 associates, process expertise and advanced technologies, our solutions and services digitally transform our clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. We drive progress in every process for our client including disbursing approximately $100 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day. Learn more at www.conduent.com

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