Patient Service Representative FT, Days - Specialty Clinic
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Huntington Hospital, NY
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Patient Service Representative FT, Days - Specialty Clinic
Huntington Hospital, NY
Applications Closed
Posted about 1 month ago
Full Time
, California
In Person
Smart Summary
As the primary point of patient contact on the care team, the Patient Service Representative manages positive patient relations, handles proper telephone communication, and oversees appointment scheduling and patient registration. This role also involves collecting payments and maintaining current patient demographics and insurance information.
We are looking for a Patient Service Representative with a High School Diploma/GED (Associates preferred) and at least 1 year of customer service or office experience. Key skills include strong communication, knowledge of medical insurance, and the ability to work independently, with CS-Link/Epic Healthcare experience being a plus.
Must Have Skills for ATS
Positive Patient Relations
Telephone Communication
Appointment Scheduling
Patient Registration
Payment Collection
Co-payment Collection
Demographics Maintenance
Insurance Information Maintenance
Communication
Verbal Skills
Writing Skills
Medical Insurance Expertise
Referral Process Expertise
Benefits Plans Expertise
Independent Work
Information Software Knowledge
Job Description
** Internal Workers – Please log into your Workday account to apply **
Huntington Hospital Employee Login
Expectations:
As a member of the patient care team and the primary point of patient contact, the Patient Service Representative is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, as well as payment and co-payment collection. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.EDUCATION:
High School Diploma/GED required. Assoc. Degree/College Diploma preferred.
EXPERIENCE/TRAINING:
1 year experience working customer service or an office setting preferred
SKILLS:
•Communication - Ability to convey and/or receive written/verbal information to/from various audiences in different formats. Strong verbal and writing skills. Ability to read, understand and respond to detailed oral and written instructions.
•Other - Demonstrates level of expertise in medical insurance, referral process and benefits plans. Ability to work independently.
•Technical - Ability to apply knowledge of information software and/or hardware to provide solutions and/or support. Experience with CS-Link/Epic Healthcare preferred.
Job Title: Patient Service Representative
Department: Endocrinology
Shift Duration: 8
Primary Shift: Days
Time Type: Full time
Location: 55 E California Blvd, Pasadena, CA 91105
Pay Range: The estimated base rate for this position is $24.00 - $34.50.Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.
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Huntington Hospital, NY
Established in 1916, Huntington Hospital is a full-service, 408-bed, nonprofit community hospital serving Huntington Township and surrounding communities. Huntington Hospital has been a member of Northwell Health since 1994, and shares the System’s vision of being a preeminent healthcare delivery system in the tradition of excellence and the embodiment of community values and human dignity.
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