Account Administrator

Chuck Latham Associates

Applications Closed

Posted about 1 month ago

Full Time

Phoenix, Arizona

Hybrid

Smart Summary

The Account Administrator supports Account Managers by handling critical operational and administrative tasks, including order administration, CRM accuracy, and managing meeting and travel logistics. This role also involves drafting proposals, supporting promotional planning, tracking budgets, and coordinating cross-functional issue resolution.

This Account Administrator role provides crucial operational and administrative support to Account Managers, focusing on order processing, CRM management, scheduling, and presentation preparation. Candidates should possess strong interpersonal and communication skills, meticulous attention to detail, proficiency in MS Office (especially Excel and PowerPoint), and the ability to work independently and collaboratively under pressure. The position requires an energetic self-starter who can understand financial reports and offer excellent customer service.

Must Have Skills for ATS

Interpersonal Skills

Verbal Communication

Written Communication

Attention To Detail

Customer Service

Financial Report Understanding

Stress Management

Teamwork

Computer Skills

Microsoft Office

Excel

PowerPoint

Presentation Skills

Judgment

Self-Starter

Collaboration

Job Description

Account Administrator

Department: Sales

Employment Type: Full Time

Location: Phoenix, AZ

Compensation: $23.00 - $26.00 / hour



Description


The Account Administrator provides critical operational, administrative, and coordination support to Account Managers, enabling them to focus on strategic selling, relationship management, and revenue growth. This role serves as the day-to-day backbone of account execution by owning order administration, CRM accuracy, meeting and travel logistics, proposal and presentation support, and cross-functional coordination.

This position is a full time, hourly position. It is a hybrid in-office position (3 days a week in office).



Key Responsibilities

  • Enter/place orders; track confirmations, inventory, delivery windows; coordinate changes.
  • Log activities, maintain contacts, ensure timely/accurate reporting and documentation.
  • Schedule meetings, create agendas, capture notes/action items; coordinate travel logistics.
  • Draft and format proposals/decks, maintain templates, manage versions and approvals.
  • Support promo planning, timelines, and trade show logistics and materials.
  • Track sales/expense budgets; compile reconciliations and summaries.
  • Log issues, route internally, track status, escalate to AM as needed.
  • Other duties as assigned



Skills, Knowledge and Expertise

  • Strong interpersonal as well as verbal and written communication skills. Superior attention to detail and superior customer service delivery.
  • Energetic and passionate about offering business solutions for clients.
  • Ability to understand financial reports including budgetary guidelines and project expenses. 
  • Ability to work under stress, with interruptions and tight deadlines. Desire and ability to work individually and as part of a team with minimal supervision.
  • Intermediate computer skills including MS Office; particularly Excel and Power Point  
  • Ability to conduct group presentations and prepare proposals.
  • Independent judgment to determine project guidelines, purpose, follow-through and completion.  
  • Must be a self-starter, open to collaboration and comfortable working in a small office environment.



Benefits

Pay range and compensation package
This position is eligible for company benefits including but not limited to medical, dental and vision coverage, life and short-term and long-term disability coverage, paid time off, 401K participation and company match, and more. The pay range for the position is $23.00-$26.00 per hour based on experience.
Equal Opportunity Statement 
CLA is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

Chuck Latham Associates

Through our category expertise and deep retailer relationships, we are optimally positioned to provide our clients with Sales & Marketing, eCommerce, Data & Analytics, Merchandising & In-Store Solutions and MAP Compliance Management across national pet chains, independent pet retail, farm & feed, and eCommerce. Today we are a national organization, with over 500 employees providing pet product representation to retail customers across the United States. We provide comprehensive strategy, planning and execution to national and regional chains as well as independent neighborhood pet. CLA has a dedicated retail services organization offering merchandising, store associate education, in-store demonstrations, and out of the store pet parent interactions. Our marketing analytics department spans the pet specialty, farm ag, and veterinary channels. Our portfolio of products includes everything from litter, food, treats, toys, animal health, training, collars & leads, and much more! CLA is an employer of choice. At CLA, we recognize the company’s success is directly related to the contributions of all of our associates and believe we are only as good as our employees. We offer competitive market benefits/pay and are generally just a fun place to work! Have a product that you need brought to market? Please click here: http://www.clareps.com/contact-us/ to contact us or call 800-249-3768! To join our team: To search for current openings within CLA, please visit our Job Openings page https://recruitingbypaycor.com/career/CareerHome.action?clientId=8a7883c670e54ea40170f918c14f0950 Connect with us Facebook https://www.facebook.com/CLAReps?ref=tn_tnmn

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