Inside Sales Rep

University of Richmond

Posted 8 days ago

Full Time

Wilmington, North Carolina

In Person

Smart Summary

The Inside Sales Representative acts as a key customer contact, recommending solutions, quoting, selling, and fulfilling orders for specialized equipment rentals based on customer needs. Responsibilities also include processing contracts, establishing new accounts, educating customers, and coordinating logistics like equipment pickups and returns.

This Inside Sales Rep role seeks ambitious professionals who can build strong customer relationships and drive sales for equipment rentals. Ideal candidates will have strong sales and customer service skills, proficiency in MS Office, and excellent communication abilities. A background in fluid solutions or trench safety products is a plus.

Must Have Skills for ATS

Sales

Customer Service

Relationship Building

Quoting

Order Fulfillment

Equipment Rental

Fluid Solutions

Trench Safety

MS Office

Teamwork

Communication

Attention To Detail

Safety

Multitasking

Job Description

Great company. Great people. Great opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Fluid Solutions branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. You will be dedicated to fluid solutions equipment rental and supply needs. It's a great job for an ambitious professional who has an interest in our industry and can build relationships and provide outstanding customer service. You'll multi-task, learn plenty and build your ability to drive sales and branch growth.


What you'll do:

  • Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including electric and hydraulic pumps

  • Process rental quotations, reservations and contracts

  • Establish new rental and sales accounts by serving walk-in and call-in customers

  • Educate customers about proper equipment use

  • Coordinate with all inside and outside branch employees to deliver customer satisfaction

  • Coordinate and track daily equipment pickups and returns

  • Run all reports necessary to monitor equipment and facilitate smooth operations

  • Maintain accurate inventory records of branch assets

  • Other duties assigned as needed

Requirements:

  • Bachelor's degree preferred or equivalent experience

  • Knowledge of fluid solutions related products and applications are preferred

  • Strong sales and customer service skills

  • Proficiency with MS Office (especially Word and Excel)

  • Excellent teamwork, interpersonal and communication skills

  • Keen attention to detail and diligent attention to safety

  • Valid driver's license with acceptable driving record 

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Inside Sales Rep - Trench Safety - 4N0001-004

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Trench Safety branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. You will be dedicated to underground trench safety equipment rental and supply needs. It's a great job for an ambitious professional who has an interest in our industry and can build relationships and provide outstanding customer service. You'll multi-task, learn plenty and build your ability to drive sales and branch growth.

What you'll do:

  • Process rental quotations, reservations and contracts

  • Establish new rental and sales accounts by serving walk-in and call-in customers; generate leads for new business and communicate leads with Outside Sales Representatives

  • Educate customers about proper equipment use

  • Assist customers with the loading and unloading of equipment

  • Dispatch delivery trucks and manage customer expectations regarding delivery

  • Maintain a clean and presentable showroom, sufficiently stocked with merchandise

  • Other duties assigned as needed

Requirements:

  • Bachelor's degree preferred or equivalent experience

  • Knowledge of trench safety related products and applications are preferred

  • Exceptional relationship-building and customer service skills

  • Strong ability to multitask in a fast-paced environment

  • Excellent teamwork, interpersonal and communication skills

  • Keen attention to detail and diligent attention to safety

  • Valid driver's license with acceptable driving record 

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

  • Paid Parental Leave

  • United Compassion Fund

  • Employee Discount Program

  • Career Development & Promotional Opportunities

  • Additional Vacation Buy Up Program (US Only)

  • Early Wage Access through Payactiv (US Hourly Only)

  • Paid Sick Leave

  • An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

University of Richmond

As North America’s largest equipment rental company, with 1600+ stores across North America, Europe, Australia and New Zealand, we serve construction and industrial companies, utilities, municipalities, homeowners, and communities, with the goal of fulfilling customer needs and surpassing expectations. We go beyond equipment. We are the world’s largest fleet of problem solvers, with best-in-class specialty solutions, safety training and 24/7 support to empower your success. For more updates - Follow us on Twitter: www.UnitedRentals.com/Twitter Like us on Facebook: www.UnitedRentals.com/Facebook Join us on Google+: www.UnitedRentals.com/Google See more videos: www.UnitedRentals.com/YouTube

Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria