Customer Service Representative
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AMVC Employee Services
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Customer Service Representative
AMVC Employee Services
Applications Closed
Posted about 1 month ago
Full Time
Leroy Township, Iowa
In Person
Smart Summary
The representative will manage orders for all Swine Health Services clients across multiple vendors, resolve discrepancies, confirm pricing, and maintain accurate inventory records. This role also involves handling incoming calls and greeting/assisting front office visitors for all entities.
This role is for a highly motivated individual to manage administrative and technical needs within a fast-paced swine veterinary clinic, focusing on customer service and order management. Key responsibilities include processing orders, maintaining inventory records, invoicing, and handling client communications. Candidates should possess strong organizational, communication, and customer service skills, alongside proficiency in Microsoft Excel, Word, and Outlook.
Must Have Skills for ATS
Order Management
Customer Service
Inventory Management
Invoicing
Communication
Organization
Microsoft Excel
Microsoft Word
Outlook
Veterinary Clinic Support
Job Description
Customer Service Representative
AMVC Swine Health Services
Frankfort, Indiana
AMVC Swine Health Services is seeking a CSR. We are looking for a highly motivated individual to handle administrative office needs, as well as the technical needs of our fast-paced swine veterinary clinic including customer service and order management.
Principle Duties and Responsibilities:
- Process and manage orders for all SHS clients across multiple vendors
- Resolve orderdiscrepanciespromptly and professionally
- Confirm pricing with venders and keep price sheets updated
- Communicate with veterinarians and customers any stock or shipping concerns
- MaintainaccurateSHS inventoryrecords, including stock levels and reorder points
- Conduct regular audits to ensure inventory integrity
- Prepare and process invoices for all drop ship orders
- Verify billing details to ensuretimelysubmission to clients and venders
- Answer incoming phone calls, directing inquires appropriately
- Greet andassistclients who visit the front office for all entities
Knowledge and Preferred Skills:
- Strengths inorganizationandcommunication
- Computer knowledge in Microsoft Excel, MicrosoftWordand Outlook
- Proven customer serviceskills
- Knowledge of swineindustrypreferred,butnot required.
*This is a full time position however we may be willing to work with the right candidate if they are only able to be scheduled weekly 30-35 hours.
30-40 hours per week, Monday through Friday schedule, benefits package available*
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AMVC Employee Services
We are industry leaders in livestock production by providing management, veterinary, nutritional, marketing and employee expertise. At AMVC, we take pride in being solution driven problem solvers. We are committed to doing the right thing every day, whether it is for our employees, animals or communities where our farms are located. Our employees are treated like family and our clients are treated like friends. We expect honest and excellent work from our dedicated employees. AMVC Management Services started managing pig barns 25 years ago. Today, we manage over 149,000 sows and are the tenth largest pork producer in the United States. In addition, we oversee the marketing of 1.7 million markets hogs each year. Visit our website for more information http://www.amvcms.com/
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