Description

ABOUT MIRIAM’S KITCHEN 

Miriam’s Kitchen works to end chronic homelessness in Washington, DC. We advocate for permanent supportive housing as a long-term solution, while meeting short-term needs by providing healthy meals and high-quality social services to individuals who are chronically homeless. 

ABOUT THE POSITION 

The Bridge Housing program is a new non-congregate bridge housing program, which opened September 2025. Bridge Housing’s primary goal is to help residents exit to permanent housing within 3-6 months. Bridge Housing will serve up to 190 residents at full capacity. Bridge Housing is open 24/7 and residents primarily stay in semi-private, dormitory style rooms. Bridge Housing will serve adults of all genders. Target populations will include individuals who are currently matched to a permanent housing resource and individuals who can’t be served well by existing low-barrier shelters. Residents need to be referred through city systems.

The Resident Assistant serves as a member of an interdisciplinary team that advocates for and support residents of E Street. The Resident Assistant is an essential staff role ensuring the safety of the building, enforcing program rules, serving as a part of the emergency response team, and communicating with case managers to ensure that clients are receiving the case management services that they need.  

Miriam’s Kitchen is seeking one Full-Time Resident Assistant for the following schedule: Tuesday – Saturday, 11:00pm – 7:00am.

DUTIES AND RESPONSIBILITIES: 

· Develop a positive rapport with each resident through routine contact and communication.

· Provide roving coverage throughout the facility.

· Provides support and assistance by completing care coordination tasks such as completing referrals for services and residency forms

· Assist in the implementation of case plans and document the client interactions in HMIS 

· Immediately report serious incidents, allegations, and sensitive program information to the Operations Manager

· Complete incident reports 

· Work with case management team to ensure all required service delivery is documented and to identify strengths and weaknesses in data entry and quality

· Respond to immediate client needs, help de-escalate crisis situations, help resolve conflicts and enforce program rules

· Conduct room inspections per program rules to ensure cleanliness 

· Participate in program team meetings, staff meetings, supervision meetings as required and requested per contracts

· Build and maintain quality working relationships with colleagues, external and internal stakeholders

· Participate in program quality improvement activities that improve program policies, procedures and client and program outcomes

· Atten all required trainings per contract requirements

· Adhere to agency policies and procedures

· Other duties as assigned

· Able to lift and/or carry up to 20 lbs.

· Comfortable operating computers, inputting information into a database, and documenting case notes.

· Proficiency in Spanish is preferred.

Requirements

 QUALIFICATIONS

Knowledge, Skills, and Abilities

· Familiarity with the homeless services and housing landscape in Washington, DC.

· Knowledge, experience, and ability to connect with individuals experiencing mental health issues and/or substance abuse.

· Strong interest in and commitment to ending chronic homelessness in DC.

· Strong communication skills and sense of boundaries.

· An understanding of the structural and systemic causes of homelessness.

· Flexibility, openness, and comfort working in a fast-paced environment with a diverse population of clients with a variety of backgrounds and lived experiences.

· Able to lift and/or carry up to 20 lbs.

· Comfortable operating computers, inputting information into a database, and documenting case notes.

· Proficiency in Spanish is preferred.

Prior experience working in services for homelessness, mental health, substance abuse, HIV/AIDS, and/or case management for vulnerable populations.