Leasing Agent
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HIGHLANDS VISTA GROUP MANAGEMENT
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Leasing Agent
HIGHLANDS VISTA GROUP MANAGEMENT
Applications Closed
Posted about 1 month ago
Full Time
Macon, Georgia
In Person
Smart Summary
The Leasing Agent is primarily responsible for managing the entire residential leasing lifecycle, which includes attracting and retaining tenants through property tours, processing applications, and handling lease agreements and renewals. This role also requires addressing tenant concerns, conducting market research for competitive rates, and overseeing move-in and move-out procedures while ensuring regulatory compliance.
We are looking for a Leasing Agent to manage the leasing process for residential properties. The ideal candidate will have 1+ years of experience in property management or leasing, excellent communication and interpersonal skills, and proficiency in Microsoft Office. This role involves property tours, application processing, lease agreements, and customer service.
Must Have Skills for ATS
Leasing
Customer Satisfaction
Communication Skills
Property Tours
Application Processing
Lease Agreements
Market Research
Rental Rates
Marketing Strategies
Move-in/Move-out
Record Maintenance
Compliance
Lead Nurturing
Time Management
Organization
Microsoft Excel
Job Description
The Leasing Agent is responsible for managing the leasing process for residential properties. This role involves attracting and retaining tenants, conducting property tours, processing lease applications, and ensuring high levels of customer satisfaction. The Leasing Agent will work closely with prospective and current tenants, provide detailed information about available properties, and handle lease agreements and renewals. This position requires strong communication skills, a customer-focused approach, and a thorough understanding of leasing regulations and practices.
Key Responsibilities:
• Conduct property tours for prospective tenants
• Assist with application processing and background checks
• Prepare, review, and execute lease agreements and addendums
• Address tenant inquiries and concerns
• Conduct market research and set competitive rental rates
• Develop and implement marketing strategies for property advertising
• Oversee move-in and move-out processes
• Manage lease renewals and negotiate terms
• Maintain accurate records of lease agreements and tenant documentation
• Ensure compliance with housing regulations and company policies
• Foster a positive relationship with the community
• Provide regular reports on leasing activity and occupancy rates
• Track, maintain, and nurture all leads to ensure high closing ratios
• Perform additional duties as assigned by the Property Manager or Leasing Supervisor
• Maintain cleanliness of the front office area
• Work with CRMIQ software and keep up-to-date files on all new move-ins
• Conduct move-in orientations for new tenants
• Place move-in gifts and send move-in welcome letters
• Perform all other duties as needed
Desired Skills, Experience, and Qualifications:
• 1+ years of experience in property management
• Administrative experience
• Leasing experience
• Excellent verbal and written communication skills
• Excellent interpersonal skills and proven ability build relationships
• Proactive and independent with the ability to take initiative
• Excellent time management skills; detail-oriented and thorough
• Highly organized with the ability to manage multiple priorities
• Self‐starter comfortable working in an environment with evolving roles and responsibilities
• Proficient in Microsoft Excel, Outlook, PowerPoint, and Word
Property Manager Career Path:
Level 1: Leasing Agent
Level 2: Assistant Manager
Level 3: Property Manager
Level 4: Senior Property Manager
Level 5: Operations Specialist
Level 6: Area Manager
Level 7: Senior Area Manager
Level 8: Regional Manager
Level 9: Senior Regional Manager
Level 10: Director - Regional Management
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HIGHLANDS VISTA GROUP MANAGEMENT
At Highlands Vista Group, we seek to create a best-in-class environment where residents, employees, and investors grow together over the long-term. To accomplish this, we strive to serve our investors and our residents, all while understanding property selection and management on every level. We seek Investors who appreciate alignment of interests with us, and we specifically accept HVG co-investment, look for shared cashflow rather than a heavy fee structure, and a long-term perspective. We pursue a strategy that is lower risk with in-place cash flows and conservative underwriting. Our targeted Resident is one that seeks a great property that is well-managed and includes amenities, unit finishes, exterior finishes, and neighborhood that create a terrific value proposition at the given price level. HVG’s target property fits within our Target Market and Property Investment criteria. We provide a competitive advantage in the ease of execution on transactions, providing certainty that we will close a deal on-time and on-terms; a principal-to-principal transaction that is discretionary while serving the interests of HVG and our investors. To stay in alignment with our target markets, we have created the HVG PATH. These come from our four core values which are - being passionate, authentic, trustworthy, and hardworking. We are passionate about what we do. We pride ourselves on being authentic because it speaks to the type of employees we hire, work with, and house - real, genuine individuals. We rely on one another and pride ourselves on follow-up and follow-through. We aim for better which cannot occur without hard work. Our employees are the backbone to the company and the ones who uphold each of these values. By following the HVG PATH, we strive for perfection and will constantly push to improve.
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