Customer Experience Sales & After Sales Student Program

Stellantis

Posted 10 days ago

Internship

Auburn Hills, Michigan

In Person

Smart Summary

Students will support the Sales and After Sales team within Customer Experience, focusing on facilitating CX related programs and initiatives across Sales, After Sales, Network, and Brand teams. This involves driving strategy and alignment between regional teams to implement Stellantis Operating Guidelines with dealerships.

This student program seeks candidates pursuing an associate degree or higher, ideally in Business, Sales, Communications, Marketing, Economics, or a related field. Strong communication, data analysis, and teamwork skills are highly valued. The role involves supporting the Sales and After Sales team with CX related programs and initiatives.

Must Have Skills for ATS

Data Analysis

Microsoft Office Suite

Computer Proficiency

Automotive Industry Interest

Communication

Teamwork

Leadership

Creative Thinking

Innovative Thinking

Sales

After Sales

Network Support

Brand Support

Job Description

STUDENT PROGRAM FORMAT:

This student program will follow an in-person model. Students will be based at the Stellantis Headquarters & Technology Center in Auburn Hills, Michigan. Students are expected to work 24 hours per week, during normal business hours, Monday through Friday. Candidates who are selected for the program will work with their manager to determine a consistent weekly work schedule where candidates fulfill the 24-hour requirement, while balancing their class schedule. During the summer months, students may potentially work 40 hours per week. This determination will be at management’s discretion. Applications are accepted year-round, and student program cohorts start on a quarterly basis in January, April, June, and September, and students are intended to stay in the program until graduation.

STELLANTIS STUDENT PROGRAM HIGHLIGHTS:

The Stellantis Student Program offers a unique alternative to traditional summer internships by providing students with the opportunity to work year-round throughout their academic journey. This continuous engagement allows students to apply their classroom learning in real-world settings on a daily basis, fostering deeper integration within their teams and organizations. As they progress through the program, students are empowered to take on increasing levels of responsibility, gaining valuable experience, and making meaningful contributions along the way.

Students will be assigned to a department based on the candidate's background and skill set. The assignments are project-oriented, meaningful to the department, and allow the student to provide valuable contributions. Students experience a sense of personal accomplishment and learn about the corporate business culture through work assignments, structured activities, and exclusive student networking events.

STUDENT PROGRAM BENEFITS:

  • Exposure to cutting-edge projects and technologies
  • Collaborative work environment
  • Mentorship from experienced professionals
  • Networking opportunities with peers and leaders
  • Skill development workshops and training sessions
  • Paid US holidays
  • Stellantis Employee Advantage Vehicle Discount Program
  • Eligible students may be able to participate in the Company Vehicle Employee Lease Program

DEPARTMENT DETAILS:

The Stellantis Sales and After Sales in Customer Experience Student Program allows individuals to gain experience and exposure across the many different facets of a strategic enterprise. Within the program, students will support the Sales and After Sales team, in one of the Stellantis functional areas.

The Sales and After Sales Student will work with the Sales, After Sales, Network, and Brand teams in the facilitation of CX related programs and initiatives. The CX Operations team is crucial to bridging the gap between corporate strategies and field operations as they support the dealer network. Candidates will gain industry experience, interface with all levels within our Customer Experience department and apply their coursework to drive results. This position will Drive strategy and alignment between regional teams as we implement Stellantis Operating Guidelines with our dealerships.

Qualifications

Basic Qualifications:

  • Pursuing an associate degree or higher from an accredited college or university
  • Ability to work 24 hours per week, year-round

Preferred Qualifications:

  • Pursuing a Bachelor's degree in Business, Sales, Communications, Marketing, Economics, or related field
  • Currently a Freshman, Sophomore or Junior at an accredited university at the time of hire
  • Strong data analysis skills
  • Proficient in using Microsoft Office Suite applications
  • Computer proficient
  • Strong interest in the automotive industry and new technologies
  • Strong written and verbal communication skills
  • Ability to work in a team environment
  • Must exhibit strong leadership characteristic
  • Creative and innovative thinking

STELLANTIS DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP (e.g., H-1B, TN, STEM OPT, F-1, etc.) FOR THIS ROLE. IF YOU WILL REQUIRE SPONSORSHIP NOW OR IN THE FUTURE IN ORDER TO WORK IN THIS POSITION, PLEASE DO NOT APPLY

Stellantis

Our storied and iconic brands embody the passion of their visionary founders and today’s customers in their innovative products and services: they include Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall and mobility brands Free2move and Leasys. Powered by our diversity, we lead the way the world moves – aspiring to become the greatest sustainable mobility tech company, not the biggest, while creating added value for all stakeholders as well as the communities in which we operate.

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