Community Liaision

Senior Lifestyle

Posted 10 days ago

Full Time

Cincinnati, Ohio

In Person

Smart Summary

This role manages the overall admission and marketing process for a skilled nursing/rehabilitation center, focusing on maintaining a positive community image with referral sources, residents, and staff. Key duties include conducting market outreach, screening admissions, handling all related paperwork, scheduling tours, and reporting daily sales activity to leadership.

We are looking for a Community Liaison with 1-3 years of experience in the healthcare industry, preferably skilled nursing and rehabilitation. A degree in Humanities, Psychology, Health Care, or Social Studies is preferred, along with strong organizational and communication skills to conduct outreach and marketing events.

Must Have Skills for ATS

Organizational Skills

Multi-tasking

Meeting Deadlines

Communication Skills

Decision Making

Outreach

Screening Admissions

Paperwork Processing

Scheduling Tours

Follow-up

Daily Reporting

Budget Management

Event Planning

Relationship Building

Software Proficiency

Coordination

Job Description

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This position is responsible for managing the overall admission and marketing process for skilled nursing/rehabilitation center and for other levels of care as directed by the supervisor. This position is expected to maintain a positive image of the community with referral sources, residents and staff personnel.

Job Description

  • Conduct outreach geared towards skilled nursing and rehab market and other levels of care as requested.
  • Responsible for screening potential admissions for eligibility.
  • Handle entire admission and admission related tasks/issues. Process admission paperwork with resident/family. 
  • Schedule, organize, and conduct tours with prospective residents and referral sources for skilled nursing.
  • Respond and follow-up with all walk-ins, phone ins, mail-ins timely and appropriately.
  • Complete daily report for skilled nursing activity for admissions, discharges, outreach and other tasks as needed.
  • Keep Sales and Marketing Director and Skilled Nursing Administrator informed of all sales activity daily.
  • Provide assistance to the sales and marketing director at independent/assisted/ memory care campuses and special assigned projects.
  • Create, plan, and implement with Sales and Marketing Team and Program Director events to bring in prospective residents such as but not limited to: seminars, speakers, themed events, and family nights.
  • Develop and maintain a good working relationship with residents, families and professional providers of care.   
  • Maintain a working knowledge of all software programs.
  • Coordinate admissions/transfers from various levels of care to/from skilled nursing and rehab.
  • Work with AL/MC Managers to assist with moving resident’s through the continuum of care.
  • Meet all expectations of occupancy.
  • Participate in weekend call coverage in Manager Rotation.  
  • Responsible for marketing budget for skilled nursing.

Qualifications

Level of Formal Education: Associated or Bachelor’s Degree preferred
Area of Study: Humanities, Psychology, Health Care, Social Studies preferred
Years of Experience: 1-3 years of experience in Health Care industry preferably in Skilled Nursing and Rehabilitation
Type of Experience: conducting outreach events to skilled nursing and rehab referral sources, organizing marketing events to increase awareness and obtain admissions
Technical Competencies:  word/excel documents computer skills
Skills and Ability: 
• Strong organizational skills.
• Ability to multi-task and meet deadlines. 
Personal Attributes: strong communication skills, ability to make independent decisions.

Driving Requirements
Does this job require the ability and license to drive an automobile?  Yes    

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

Senior Lifestyle

Since 1985, Senior Lifestyle has owned and operated senior living communities across the U.S., providing a full range of care, including independent living, assisted living, memory care, and skilled nursing. Our communities offer living options to meet the diverse needs and financial resources of seniors, from luxury to middle-market and affordable options. As a privately owned company, we are committed to creating great places to live—and we believe it starts with fostering a supportive, rewarding environment for our team members. Guided by our vision to be the trusted leader in senior living, Senior Lifestyle strives to create both great places to live and great places to work. Our caring team members embody our core values of HEART—Hospitality, Excellence, Appreciation, Respect, and Teamwork. These principles guide everything we do, ensuring our communities provide exceptional care while fostering meaningful connections and a true sense of belonging for residents and team members alike. We welcome you to visit our website at www.seniorlifestyle.com to learn more about the services we provide and opportunities available. You can also find us on Facebook at https://www.facebook.com/SeniorLifestyleCorporation/

Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria