Bell/Valet - PM
Allison Inn & Spa
Bell/Valet - PM
Allison Inn & Spa
Applications Closed
Posted about 2 months ago
Full Time
Newberg, Oregon
In Person
Smart Summary
The Bell/Valet is personally responsible for each guest's stay from arrival to departure, which includes transferring luggage, escorting guests to rooms, and providing facility tours. This role also requires acting as an ambassador for the resort, delivering amenities, and being willing to assist in other front office positions.
We are seeking enthusiastic individuals with excellent interpersonal and communication skills to join our team as Bell/Valet. You should be comfortable providing tours of the property, assisting guests, and learning various front office positions, and must be able to work a flexible schedule including weekends and holidays.
Must Have Skills for ATS
Guest Service
Interpersonal Skills
Communication
Property Tours
Luggage Handling
Driving
Flexibility
Computer Skills
Positive Demeanor
Commitment to Excellence
Job Description
The Allison Inn & Spa is Oregon Wine Country's first full service luxury resort in the heart of the Willamette Valley.
The Allison Inn & Spa’s luxurious deluxe guest rooms and suites are thoughtfully appointed in a lush and relaxing setting.
At The Allison Inn & Spa our working philosophy is a commitment to strive for excellence in all we do. We are a passionate and empowered team, inspired by the bounty and warmth of our surroundings and community, genuinely dedicated to providing world class service and meaningful memories for our guests. Join us as we strive for excellence.
Duties and Responsibilities
- Take personal responsibility for each guests stay beginning from their car or arrival transportation to their departure. Transfer luggage from car to luggage cart. Escort guests to and from their rooms and provide room and facility tours.
- Act as an ambassador for The Allison Inn and Spa and provide genuinely warm service to each guest.
- Must be comfortable providing tours of the property and rooms.
- Must possess excellent interpersonal skills.
- Deliver amenity items to rooms as needed.
- Must show commitment to increasingly higher standards.
- Must be willing to learn and assist in other front office positions including Front Desk, Concierge, Valet or any other task as assigned by your supervisor or management.
Job Skills/Requirements/Qualifications
- Ability to work a flexible schedule to include weekends and holidays.
- Ability to effectively communicate with all team members.
- Basic computing and application ability.
- An enthusiastic, positive demeanor and desire to provide exceptional guest service.
- Background Check
- DMV check (Valet)
- Food Handler’s card
- OLCC Alcohol Server’s permit
Working conditions/Physical Requirements
- Able to be on your feet and moving for extended periods of time
- Able to lift up to 50 pounds comfortably
- Ability to drive automatic and manual transmission vehicles (Valet).
Allison Inn & Spa
The Allison Inn & Spa seamlessly blends into the lush beauty of Oregon’s Willamette Valley wine country. Nestle on 35 hillside acres featuring manicured grounds, an outdoor sculpture gallery, and a seven-acre LIVE Certified vineyard producing pinot noir. Due to the intentional efforts of our owners and visionaries, the property earned the prestigious LEED Gold Certification upon opening in 2009 for its eco-friendly design and ongoing dedication to sustainable business practices. Recent resort accolades include the 2024 U.S News & World Report #1 Hotel in Oregon and the 2022 #2 in the Pacific Northwest Conde Nast Traveler Readers’ Choice Awards. The resort offers 85 luxury guest rooms, including eight suites. Each room boasts a private terrace or balcony, window seat, fireplace, original artwork created by local artists, custom-crafted furnishings, and a spa-like bathroom. The award-winning spa is dedicated to health and wellbeing, and features 14 treatment spaces, lounges with private outdoor garden patios and fire pits, a salon, café and retail boutique. Overnight guests have access to cedar saunas, eucalyptus-infused steam rooms, an indoor vanishing-edge pool, outdoor pool terrace, whirlpool and fitness studio. JORY, the resort’s signature restaurant, is named after the fertile soil that makes the Willamette Valley an extraordinary wine destination! The fine dining menus highlight native flavors with a strong emphasis on seasonal, farm-to-table cuisine. Our highly trained staff will customize wine pairings from our 500+ label wine list to complement any dish. JORY serves breakfast, lunch and dinner on weekdays, and breakfast, brunch and dinner on weekends. Just 25 miles from Portland International Airport, approximately 18 miles from downtown Portland and a 60-mile drive to the Oregon coast, The Allison Inn & Spa awaits at 2525 Allison Lane, Newberg, Oregon 97132. Please visit the website at www.theallison.com and follow us on Instagram at @allisoninns
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