Payment Processing Clerk

S

Socket Telecom LLC

Applications Closed

Posted about 2 months ago

Full Time

Columbia, Missouri

In Person

Smart Summary

The Payment Processing Clerk is responsible for reconciling payments to receipts, investigating mismatches, and accurately applying chargebacks to maintain clean and up-to-date financial records. Key duties include verifying payment information, investigating discrepancies, communicating internally to resolve issues, and preparing daily payment reports.

We are looking for a Payment Processing Clerk who can reconcile payments, apply chargebacks, and investigate discrepancies with accuracy. Strong computer skills, excellent communication, data entry abilities, and multitasking are essential for this role. Knowledge of accounting or billing software is a plus.

Must Have Skills for ATS

Payment Processing

Reconciliation

Chargebacks

Data Entry

Communication

Attention To Detail

Record Keeping

Reporting

Month-End Closing

Compliance

Typing Skills

Microsoft Suite

Job Description

Description

A Day in the Life

A Payment Processing Clerk spends the day reconciling payments to receipts, investigating any mismatches, and applying chargebacks with accuracy and attention to detail. Their work keeps financial records clean, organized, and up-to-date.

What You’ll Do

Key responsibilities include:

  • Reconciling payments and receipts
  • Applying chargebacks
  • Review and verify payment information for accuracy and completeness. 
  • Investigate discrepancies between payments, invoices, and account balances. 
  •  Communicate with internal departments to resolve payment-related issues. 
  • Maintain organized financial records and documentation for auditing. 
  • Prepare daily payment reports and summaries. 
  • Assist with month-end closing activities related to payment entries. 
  •  Ensure compliance with company policies and financial regulations.

What We’re Looking For

To be considered for this role, you'll need the following required qualifications:

  • Proficiency with computers
  • Excellent written and verbal communication skills
  • Data Entry
  • Multitasking

What Will Help You Stand Out

Preferred Qualifications:

  • Knowledge of accounting software
  • Knowledge of billing software
  • 10- key calculator 

Desired Attributes

Beyond the qualifications, these attributes are what make someone a great fit for our team:

  • Strong typing skills
  • Proficiency with Microsoft Suite

Why Join Socket Fiber?

At Socket Fiber, we're redefining what it means to connect communities. We share a mission-driven culture focused on bringing high-speed internet to areas that need it most. We're not just selling a service—we're providing access, opportunity, and real change. Socket Fiber offers a culture where employee strengths are highlighted and recognized.

A few of the key ways we strive to make employees feel valued include:

  • Competitive pay + bonus potential or performance-based commission
  • Medical, dental, vision, life, and 401k with match
  • Free coaching/counseling for employees & families
  • Free fiber service (if available in your area)
  • Tuition reimbursement for personal and professional growth
  • Community engagement opportunities
  • Culture that values results, effort, and integrity

Our Core Values

  • Respect:Toward all customers, communities, property, and coworkers.
  • Advocacy: In-person, online, or by phone—we go beyond support to serve as customer      advocates.
  • Transparency: In our commitments, service experiences, and business relationships.
  • Progress: Growth is proof of our dedication to improving lives and communities.
  • Winning: Every conversation is a chance to gain a customer for life.

Ready to Apply?

If you’re ready to make an impact and grow your career with Socket Fiber, we’d love to hear from you. Apply today!

This role is not eligible for Visa sponsorship.

This role is not eligible for relocation.

Salary and benefits commensurate with experience.

Equal Opportunity Employer.

This employer uses E-Verify.

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Socket Telecom LLC

In 1994, our founders saw a need for a local Missouri internet provider. They ignored some initial skepticism from friends and family – the internet was, after all “just a fad” - and started Socket, providing basic dial-up internet service out of a small office in Columbia. Demand for internet access grew rapidly. By 1999, Socket had more than 30,000 customers and relocated to two office spaces on Cherry Street in downtown Columbia. (Those spaces are now Glenn's Cafe and studio apartments!) As dial-up internet peaked, Socket looked to ways to keep its business moving forward. The company began offering high-speed internet and later became a CLEC (competitive local exchange carrier). With the expansion of business telephone and other advanced services, rapid growth ensued, and Socket was named one of the nation’s fastest growing companies by Inc. Magazine. Socket continued to expand, moving in 2007 to an office on Clark Lane in Columbia. Residential telephone service and Naked DSL internet were introduced, resulting in more expansion. Socket began work in 2011 on a brand new fiber-optic network to reach homes and businesses in rural Callaway County and Fulton. Socket has been expanding this fiber network ever since, now reaching several Missouri cities. Thousands of customers enjoy reliable, high-speed internet as a result. Today, Socket employs approximately 200 people and is proud to be Missouri's local fiber internet provider, and we plan on bringing state-of-the-art technology and friendly, local support to as many homes and businesses as possible. We look forward to serving you!

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