Store Operator - Remote - Nevada
Nordstrom
Store Operator - Remote - Nevada
Nordstrom
Applications Closed
Posted about 2 months ago
Full Time
Las Vegas, Nevada
Fully Remote
Smart Summary
The Store Operator will primarily receive and respond to incoming calls from customers and co-workers using a desktop computer and headset, acting as a general resource while maintaining service standards. This role requires setting a positive example of the customer experience while ensuring high levels of confidentiality are upheld.
We are looking for a Store Operator to provide excellent customer service by efficiently and accurately responding to incoming calls. Key requirements include a professional speaking voice, ability to multitask in a fast-paced environment, and working knowledge of Microsoft Office. Previous customer service experience is preferred, and the ability to work a flexible schedule and complete a 2-week training is required.
Must Have Skills for ATS
Customer Service
Call Response
Professional Communication
Prioritization
Multitasking
Microsoft Outlook
Microsoft Word
Microsoft Excel
Confidentiality
Job Description
Job Description
The ideal Store Operator provides an outstanding customer service by responding efficiently and accurately to incoming calls in a friendly, professional and courteous manner.
This role is a fully remote, work from home position. Candidate location restrictions apply. Nordstrom is able to offer remote employment of this position in: Nevada.
A day in the life…
- Receive and respond to incoming calls from customers and co-workers by utilizing a desktop computer and headset
- Act as a general resource for customers and employees
- Set a positive example of the Nordstrom experience while meeting service expectations and communications standards
- Maintain a high level of confidentiality
You own this if you have…
- A professional speaking voice to communicate clearly with customers and co-workers
- Ability to prioritize multiple task in a fast-paced environment
- Working knowledge of Microsoft Office products like Outlook, Word and Excel
- 6+ months customer service experience (preferred)
- The ability to work a flexible schedule based on business needs
- Training: Monday - Friday for 2 weeks (required)
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
Nordstrom
At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places. In addition to being a great place to have a career, we’re also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com. Interested in joining the Nordstrom team? See some of our current opportunities under our Careers tab or visit careers.nordstrom.com to apply today.
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