About Welch Equipment 

Welch Equipment Company is the premier provider of material handling solutions and represents equipment from the world's #1 manufacturers. Our culture of continuous improvement, or Kaizen, is embedded throughout the organization and is only one of the many “tools” to our success in supporting our employees. 

 
Our core values are: 

• Positive Attitude 
• Servant Leadership 
• Kaizen 365 (getting better, together, everyday) 

Our goal is to provide our employees with the tools needed to build a successful career, not just a job. We provide top notch support for our technicians in the form of manufacturer training, tech support, field service supervisors, on the job training in a controlled environment, cutting -edge technology and leaders trained to support. 

We are seeking employees who are ready to join a culture of continuous improvement, positive attitude, and servant leadership. If that’s you come build your career with us at Welch Equipment Company and let’s continue to set the standard! 

Benefits  

• Accrued Paid Sick Leave and PTO
• Compensation starting at $20 hourly

Brief Position Description (Job Summary) 

The AR Processing Intern is responsible for supporting the day-to-day operations of the AR Processing team. This role focuses on the accurate and timely entry of customer data, management of customer portal requirements, setting up of new billing portals, and resolution of invoice rejections. The ideal candidate is detail-oriented, proactive, and committed to maintaining high standards of data integrity and customer satisfaction. 

Job Type and Schedule: Part-time, schedule to be approved by manager 

Responsibilities 

• Customer Account Management: Accurately set up and maintain customer accounts in accordance with company standards and customer-specific requirements. 
• Portal Administration: Manage set-up and ongoing maintenance of customer billing portals, including monitoring for updates, implementing changes, and ensuring compliance with customer specifications. 
• Invoice Submission: Collaborate with the Billing team to ensure timely and accurate submission of invoices through various platforms and portals, adhering to customer-specific guidelines. 
• Rejection Management: Investigate and resolve rejected or disputed invoices by collaborating with internal departments and communicating with customers as needed. 
• Process Documentation: Maintain thorough documentation of portal requirements, account configurations, and processing workflows. 
• Data Integrity: Perform regular audits to ensure accuracy of account and billing information; correct discrepancies in a timely manner. 
• Collaboration: Work closely with the AR Processing Manager and cross-functional teams (Sales, Service, and Billing) to ensure seamless integration and resolution of processing issues. 
• Continuous Improvement: Participate in ongoing process improvement initiatives, contributing ideas to enhance efficiency, accuracy, and overall workflow performance. 
• Reporting Support: Assist in the preparation and analysis of reports related to processing accuracy, portal performance, and invoice status. 
• Ability to work in a constant state of alertness and safe manner  
• Other duties as assigned 

Requirements (KSAs) 

• Current student 
• Strong organizational skills with a high level of accuracy and attention to detail 
• Proficiency in Microsoft Office (Excel, Word, Outlook) preferred 
• Strong analytical and problem-solving skills 
• Excellent verbal and written communication skills 
• Ability to work independently and collaboratively within a team 
• Commitment to continuous improvement and adaptability in evolving processes 

Physical Requirements / Working Conditions  

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
• Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion. Frequent use of computer and telephone.  
• Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.