A Glimpse into Our World

At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World’s Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Position Purpose

The Shared Services Patient Account Analyst II (SS Rep II) is proficient in all functions associated with coverage of the front desk at the Encompass Health Business Services Office (BSO), adhering to established security protocols and procedures. This role will utilize various internal programs including but not limited to SharePoint, Millennium and the Accounts revenue system. The Shared Services Representative II handles inbound and outbound calls and provides assistance to team members. The Shared Services Representative II will also ensure the successful mailing of documents, showcasing attention to detail to maintain HIPAA compliance in outgoing mail. The position may assist with training support and/or shadowing of newer team members. Additionally, this role may assist in special projects.

Minimum Qualifications

• Minimum High School degree or GED.
• Preferred 1-2 years of previous business office experience and/or 3 months or more of Encompass Health Corporation BSO experience and/or related background preferred.
• Knowledge of Microsoft Office products including Outlook, Word and Excel is required.
• Onsite requirement 5 times per week

Starting Perks and Benefits

At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to: 

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. 
  • Generous paid time off that accrues over time. 
  • Opportunities for tuition reimbursement and continuous education.
  • Company-matching 401(k) and employee stock purchase plans. 
  • Flexible spending and health savings accounts. 
  • A vibrant community of individuals passionate about the work they do! 

The Encompass Health Way

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! 

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!

All employees must reside within 100-mile radius of our location at 16680 Balance Cove, Land O’ Lakes, FL  34638. 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.