Asset Protection Detective, Full Time - Century City
Macy's
Asset Protection Detective, Full Time - Century City
Macy's
Posted 21 days ago
Full Time
Los Angeles, California
In Person
Smart Summary
The Asset Protection Detective is responsible for safeguarding the assets and personnel at the assigned location, utilizing training and investigative skills supported by technology and analytics. Essential duties include greeting customers, identifying and apprehending shoplifters based on state laws, participating in shortage reduction programs, and maintaining building safety and security.
We are looking for someone with a high school diploma or equivalent and 1-2 years of related experience to fill the role of Asset Protection Detective. Key skills include strong interpersonal abilities, resourcefulness, and the capability to work independently or as part of a team, with a flexible schedule including days, evenings, weekends, and holidays.
Must Have Skills for ATS
Asset Protection
Loss Prevention
Investigative Skills
Technology Operation
Analytics
Professionalism
Customer Greeting
Theft Apprehension
State Law Knowledge
Shortage Reduction
Building Security
CCTV Monitoring
Interpersonal Skills
Communication
Adaptability
Teamwork
Job Description
- Day-1 Medical, Dental, Vision Benefits for eligible colleagues
- Competitive Pay
- Paid Time Off
- Flexible Holiday Time-Off & Flexible Scheduling
- Instant access to earned wages with PayActiv
- Enhanced benefits: pet, home & auto insurance & more
- 401(k) plan options available
- Bonus earning opportunities
- Growth potential opportunities
- Employee Discount at Bloomingdale’s & Macy’s Stores
About:
Bloomingdale’s is like no other store in the word and as we approach our 150th anniversary, we strive to continue that promise. As a global leader in the industry, we make fashion personal and fun, aspirational, yet approachable and are fueled by the power of relationships both with our customers and colleagues. As America’s only full-line, omni-channel upscale retailer, we drive the customer experience through leveraging the creative energy and style know-how of our department and outlet store teams, or through visual inspiration on Bloomingdales.com.
Job Overview:
As a Bloomingdale's Asset Protection/Loss Prevention Detective you are responsible for protecting the assets and people of your location. Our Asset Protection/Loss Prevention training program will provide you with the knowledge and tools to do the job while you grow in responsibility. Use innovative technology and dive deep into analytics as you exercise your investigative skills on our asset protection team. Each detective is charged with maintaining a high degree of professionalism in the execution of their duties within the store.
Essential Functions:
- Greet and welcome all customers while on the selling floor
- Identify, observe and apprehend individual(s) for committing theft by shoplifting
- Knowledge of state laws and statues as related to the crime of shoplifting and apprehensions
- Participate in store shortage reduction program, including working in partnership with specific departments
- Maintain building safety and security; open and close the building when appropriate
Qualifications and Competencies:
- High School Diploma or equivalent required
- 1-2 years related experience
- Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
- Resourceful and able to adapt quickly to changing priorities
- Resourceful self-starter, works well independently as well as part of a team
- Must satisfy licensing requirements (as required by state or local jurisdiction)
- Experience operating and monitoring CCTV systems
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements:
- Position requires prolonged periods of standing/walking around store or department
- May occasionally involve reaching above eye level, stooping, kneeling, or crouching.
- Must be able to apprehend shoplifters
- Ability to sustain long periods of time enclosed in surveillance areas.
- Frequently lift/move up to 30lbs
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc. (NYSE:M) delivers quality fashion at affordable prices to customers at approximately 640 locations in 43 states, the District of Columbia, Puerto Rico, and Guam, as well as to customers in more than 100 international destinations through leading e-commerce site macys.com. Macy's inspires fashion exploration and discovery through the most desired family of exclusive brands for her, for him, for the home, and via our dynamic mobile and social platforms. We know the power of celebration, demonstrated through decades of memorable experiences created during Macy's 4th of July Fireworks® and Macy's Thanksgiving Day Parade®, as well as spectacular fashion shows, culinary events, flower shows, and celebrity appearances. Macy's flagship stores – including New York City’s Herald Square – are internationally renowned and preeminent destinations for tourists. With the collective support of our customers and employees, Macy's builds community and helps make a difference in every market we serve, supporting local and national charities by giving nearly $50 million each year, plus 146,000 hours of volunteer service. For more than 160 years, Macy’s has, and continues to, make life shine brighter for our customers, colleagues, and communities.
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